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Store Manager- Gurgaon/Noida
Lenskart
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Lead and manage all aspects of the stores operations, including sales performance, customer service, staff management, inventory control, and financial targets.
- Develop and implement strategies to maximize sales and profitability while ensuring an exceptional customer experience.
- Recruit, train, and supervise a high-performing team, fostering a positive and motivating work environment.
- Set and achieve sales targets, monitor key performance indicators (KPIs), and analyze trends to identify opportunities for growth and improvement.
- Maintain inventory accuracy, oversee merchandising, and ensure that the store maintains a visually appealing and organized appearance. Implement effective marketing and promotional activities to drive customer traffic and enhance brand awareness.
- Handle customer inquiries, complaints, and escalations in a professional and timely manner, ensuring customer satisfaction and retention.
- Manage expenses, budgets, and financial reporting, ensuring compliance with company policies and procedures.
- Collaborate with upper management to develop and execute strategic plans aligned with company objectives.
- Proven experience as a Store Manager or in a similar role within the retail industry.
- Strong leadership skills with the ability to motivate and develop a team to achieve goals.
- Excellent communication and interpersonal abilities to interact effectively with customers, staff, and stakeholders.
- Proficiency in retail management software, MS Office, and basic financial analysis.
- Sound understanding of sales and marketing principles.
- Demonstrated ability to analyze data, make informed decisions, and problem-solve effectively.
- Flexibility to work varied shifts, including evenings, weekends, and holidays as needed
- Previous experience in the specific industry or product category of the store. Familiarity with inventory management systems and procedures. Proven track record of meeting and exceeding sales target
Employment Type: Full Time, Permanent
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What people at Lenskart are saying
Rating based on 355 Store Manager
reviews
Anonymous · Customer Success, Service & Operations
in Jalandhar
Empowerment upto some extent
No support No growth They will cut your salary shink part even after it's mistake of backend an AOM worst experience even at time of FNF they will cut your salary If u r from Optical background n u want earn more money n switch your career to retail then u can join 0 experience will be added to your Optical field
- Salary - Bad+6 more
Store Manager salary at Lenskart
What Lenskart employees are saying about work life
Lenskart Benefits
Relaxed Dress Code Intra-preneurship ESOPs Life & Health Insurance Covering Your Family Lenskart Discounts for Friends & Family 
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