Store Manager-Punjab and Haryana

Responsibilities :

• Lead and manage all aspects of the stores operations, including sales performance, customer service, staff management, inventory control, and financial targets.
• Develop and implement strategies to maximize sales and profitability while ensuring an exceptional customer experience.
• Recruit, train, and supervise a high-performing team, fostering a positive and motivating work environment.
• Set and achieve sales targets, monitor key performance indicators (KPIs), and analyze trends to identify opportunities for growth and improvement.
• Maintain inventory accuracy, oversee merchandising, and ensure that the store maintains a visually appealing and organized appearance. Implement effective marketing and promotional activities to drive customer traffic and enhance brand awareness.
• Handle customer inquiries, complaints, and escalations in a professional and timely manner, ensuring customer satisfaction and retention.
• Manage expenses, budgets, and financial reporting, ensuring compliance with company policies and procedures.
• Collaborate with upper management to develop and execute strategic plans aligned with company objectives.

Requirements :

• Proven experience as a Store Manager or in a similar role within the retail industry.
• Strong leadership skills with the ability to motivate and develop a team to achieve goals.
• Excellent communication and interpersonal abilities to interact effectively with customers, staff, and stakeholders.
• Proficiency in retail management software, MS Office, and basic financial analysis.
• Sound understanding of sales and marketing principles.
• Demonstrated ability to analyze data, make informed decisions, and problem-solve effectively.
• Flexibility to work varied shifts, including evenings, weekends, and holidays as needed.

Preferred Qualifications

• Previous experience in the specific industry or product category of the store. Familiarity with inventory management systems and procedures. Proven track record of meeting and exceeding sales targets