Home
Communities
Companies
- Companies
  
  Discover best places to work
- Compare Companies
  
  Compare & find best workplace
- Add Office Photos
  
  Bring your workplace to life
- Add Company Benefits
  
  Highlight your company's perks
Reviews
- Company reviews
  
  Read reviews for 6L+ companies
- Write a review
  
  Rate your former or current company
Salaries
- Browse salaries
  
  Discover salaries for 6L+ companies
- Salary calculator
  
  Calculate your take home salary
- Are you paid fairly?
  
  Check your market value
- Share your salary
  
  Help other jobseekers
- Gratuity calculator
  
  Check your gratuity amount
- HRA calculator
  
  Check how much of your HRA is tax-free
- Salary hike calculator
  
  Check your salary hike
Interviews
- Company interviews
  
  Read interviews for 40K+ companies
- Campus placements
  
  Interviews questions for 2K+ colleges
- Share interview questions
  
  Contribute your interview questions
Jobs
Awards

WINNERS AWAITED!
- ABECA 2025
  
  WINNERS AWAITED!
  
  AmbitionBox Employee Choice Awards - 4th Edition
- ABECA 2024
  
  AmbitionBox Employee Choice Awards - 3rd Edition
- AmbitionBox Best Places to Work 2022
  
  2nd Edition
- AmbitionBox Best Places to Work 2021
  
  1st Edition

Add office photos

Engaged Employer

Leister Technologies

Compare

3.8

based on 38 Reviews

48 Leister Technologies Jobs

Senior Director, Client Service

Lister Technologies Pvt Ltd

3.8

based on 38 Reviews

9-12 years

Salem

1 vacancy

Senior Director, Client Service

Leister Technologies

posted 1mon ago

Job Role Insights

Fixed timing

Key skills for the job

Digital Marketing Data Analytics Project Management Key Account Management Client Servicing Conflict Resolution

+ 2 more

Job Description

The act of hiring is not simply to up the headcount or to fill a seat quickly. When we hire at Bounteous, it s to add to our interpersonal dynamics and choose the right person to impact, collaborate, commit, inspire, and grow alongside our tenured teams. We offer our team members advanced growth and professional development opportunities and cant wait for you to experience this yourself as a Director, Client Service. This position reports to the VP, Client Service and the right candidate will largely be autonomous in managing their account.

Bounteous boasts a long-standing track record of ideating, innovating, and implementing award-winning solutions and driving best-in-class results. Our success starts with hiring the right people, in the right roles, at the right time to strategize, analyze, design, engineer, and market for some of the world s biggest brands.

Role and Responsibilities

Partner with client leaders to create rich, relevant customer experiences that drive results
Act as the key liaison between Bounteous and your accounts, comprising $4M-$8M in revenue, with a focus on organic growth and establishing long-term partnerships
Develop and manage a strategic account management plan that establishes multi-threaded relationships, identify and mitigate threats, develop opportunities and raise our strategic role within the client s business model
Immerse yourself into our clients brand and partner with them to identify long term goals and key objectives
Articulate and hold the full-range of client leaders concerns and acts as a client partner
Lead new Statement of Work kickoff and customer on-boarding processes with internal stakeholders and systems, including finance, legal, design, and development
Establish strong working relationships with client and colleagues to foster a collaborative environment for the team to think creatively and solution together
Drive the decision-making process and participate in key planning milestones
Guide the design and development teams from initiation through to completion
Understand the scope of programs as defined by the business requirements and budget process
Prepare client dashboards, provide reporting and analytics and consultation
Manage and provide career coaching for 3-4 client service professionals, including daily mentorship and assigning of work, performance assessments, and career development support
Partner with Program Delivery/Project Management team to ensure that work is delivered to client s satisfaction