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Group Account Director
FoxyMoron Media Solutions
posted 21d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
The Group Account Director is responsible for FoxyMoron maintaining a leadership position in the market by contributing to:
- Success of a set of assigned client accounts, leading to account renewals and upsells
- Building of capable, independent and motivated teams
- Accurate internal planning, budgeting and forecasting
Role Responsibilities & Deliverables
- Strategic
- Create plans, budgets & forecasts for internal consumption and usage
- Create and communicate Annual Operating Plans AOP (in conjunction with the Account Director) basis the clients decoded briefs. Update the AOP incase of significant modifications in the client s brief or digital platform policies during the course of the year
- Create quarterly execution plans based on internal plans and decoded client briefs
- Update resource planning basis quarterly FTE and utilization mapping
- Maintain monthly client P&Ls
- Ensure achievement of billing targets by the team
- Ensure timely renewal of contracts. Identify any obstacles to contract renewal well in advance, and resolve (or escalate) the same
- Communication & Coordination
- Monthly communication with clients to provide updates and collect feedback
- Ensure timely and proactive response to client emails (by self and by team)
- Account Management
- Brainstorm (when required) with relevant teams for client pitches and execution of briefs
- Ensure accurate referencing and industry benchmarking by the team
- Strategic intervention and inputs to the competitor analysis process. Identify process improvements, new potential offerings and internal training needs basis the same
- Finance
- Follow up with the client for any overdue payment and ensure it s release incase the Account Director isn t able to
- Team
- Hire capable, independent resources that can understand, communicate and execute client briefs accurately
- Create a team culture of research and self-development
- Work with the L&D team to structure training programs that directly impact work quality along with specific competencies
Core Competencies
- Business & Financial Acumen
- Create economic value for FoxyMoron by understanding and managing multiple financial indicators around goals, stakeholders, resources, regulations, geographies and markets effectively
- Fluency in comprehending, tracking and maintaining financial data
- Work efficiently by managing costs and resources
- Strong focus on process quality improvement, tools, and metrics, driving efficiency and understanding technology trends
- Recommend well-informed and timely financial/business decisions with an understanding of their consequences and impact on the Organisation
- Leadership & Team Management
- Lead by example & mentor team members
- Keep team members motivated at all times
- Ensure quality resources are brought on board
- Provide appropriate level of feedback concerning team progress (via performance reviews and on the job feedback)
- Train, mentor and motivate the team
- Customer Focus
- Keep client needs in mind while framing strategies
- Timely resolution of client escalations
- Planning & Organizing
- Tactfully prioritise tasks and projects to manage work across brands
- Deliver quality work within deadlines with the available resources
- Communication
- Excellent written and verbal skills
- Ability to clearly articulate complex ideas and strategies to clients and the team
- Ability to sell work and ideas, and respond positively to feedback
Desired Qualifications & Expereince
- UG - Any Graduate - Any Specialization OR PG - Any PG Course Any Specialization; Post Graduation Not Mandatory.
- Candidates with 7+ years of work experience can apply. Should have preferably been involved in Client Servicing, Strategy and Execution All three
- Prior team management experience preferred
- Proven & demonstrable experience of being able to work under pressure and multi-task. Should be comfortable with handling pressure since the role demands it
Employment Type: Full Time, Permanent
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based on 15 employees
Strict timing
Monday to Friday
No travel
Day Shift
FoxyMoron Media Solutions Benefits
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