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Manager - IT ServiceNow
KPMG India
posted 24d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
BE/BTech/MCA/MBA or an equivalent education
- 4 to 6 years of total overall experience with 3 + years of ServiceNow relevant development experience
Job Description:
Need to have Implementation and Scripting experience on ITSM module and either one of these following SecOps / Discovery /HRSD / CSM / FSM / ITBM / Orchestration / Service Portal / CMDB / Service Mapping / Event Management / ITOM
Key Skills:
- Good Communication and presentation skills, Client handling.
- Java Scripting knowledge and hands on experience on it.
- Hands-on with ITIL Process implementation.
- Service-now for custom Application Design & Development.
- Hands-on technical delivery including required documentation of cost-effective Service-now solutions, Ability to create and Modify Workflows.
- Hands-on design, development and deployment experience with the Service-now platform.
- Hands-on migrating data from different tools into ServiceNow.
- Good at creating required information for Reporting and Dashboards
- Knowledge of ITIL methodologies and processes.
- Should have good integration experience using either one of the following - REST / SOAP / API / Web services
Key Responsibilities
- Creation of script-based Assignment and Approval rule.
- Creation of Business Rule, UI Action by using Glide script.
- Creation of Glide Record object and use of several other important objects as these objects are created for you when your script is called.
- Creation of custom related list.
- Creation of Access Control List with the help of Scripting.
- Creation of Script based UI Policy and Client Script.
- Glide Ajax, Glide Form (g_form), Glide User (g_user), Glide Record, Glide System, Glide Element, Glide Aggregate
- Querying the table by using Glide Record, Referencing Glide List
- Debugging script, Creating and customizing UI and pages using Jelly
- Working with complex Log Files.
- Render forms, lists, UI Pages, and many other things in Service-now.com with the help of Jelly
- Designing of Macros and Formatters.
- User Administration, Web Service Integration, User Interface Level Integration
- MID Server Integration
- Use of Import Sets for data loading from external file or database to the service-now.com
- Knowledge of ITIL V3 processes
Employment Type: Full Time, Permanent
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What people at KPMG India are saying
Rating based on 1 IT Manager
review
Anonymous · Technology / IT
in Gurgaon / Gurugram, Haryana
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Read 1 reviewIT Manager salary at KPMG India
reported by
5
employees
with 9-14
years exp.
₹21
L/yr - ₹36
L/yr
97%
more
than the average IT Manager Salary in India
View more details
What KPMG India employees are saying about work life
based on 5.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
KPMG India Benefits
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