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181 KONE Jobs

Assistant Manager - Service Sales

8-13 years

Indore

Assistant Manager - Service Sales

KONE

posted 21hr ago

Job Description

What are we looking for?

The purpose of the role is to take care of core 2 and core 3 maintenance and modernization customers by phone and ensure that we respond to their requirements and contact them proactively. He/ She spends most of the time building new relationships and selling maintenance contracts and related digital services outside current customer base

What will you be doing?

Customer relationship management

  • Proactively develops and creates customer relationships in his/her area of responsibility
  • Is accountable for developing KONE position in his/her customer base or market area
  • Creates and communicates leads and sales opportunities for entire KONE sales team (e.g. cross-selling)
  • Ensures customer satisfaction and solves complaints with the rest of KONE team
  • Documents the customer and contact information, maintains customer data

Sell

  • Proactively generates opportunities from outside current customer base,
  • Handles RFQs
  • Is accountable for leads, opportunities, orders and contracts to meet the sales budget and pricing targets
  • Is accountable for finding customer needs and that KONEs solution matches with the needs
  • Is responsible for pricing using the approved tendering tools, and for optimizing prices and discounts within his/her authority
  • Validates that the contents of the contract are in line with the negotiation process outcome
  • Maintains full information of opportunities, tasks and visits (sales funnel management)
  • Responsible for timely and accurate reporting in CRM
  • Responsible for gathering relevant information about market and competitors from the field
  • Supports the finance function in money collection.
  • Drives execution of her/his individual sales plan

What do we offer?

  • Career progression opportunities within a global organisation
  • Total reward elements that engage and motivate our employees and help us make KONE a great place to work
  • Comprehensive learning and development programs covering a wide range of professional skills

Employment Type: Full Time, Permanent

Read full job description

Prepare for Assistant Sales and Service Manager roles with real interview advice

Top KONE Assistant Sales and Service Manager Interview Questions

Q1. Types of motor used for Lift installation?
Q2. Different Types of Elevator. The different types of lifts or elevators include building lift, capsule lift, hydraulic elevator, pneumatic el ... read more
Q3. What about elevator breakdown??
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What people at KONE are saying

Assistant Sales and Service Manager salary at KONE

reported by 2 employees with 9-11 years exp.
₹9.3 L/yr - ₹11.9 L/yr
At par with the average Assistant Sales and Service Manager Salary in India
View more details

What KONE employees are saying about work life

based on 1.4k employees
52%
45%
42%
98%
Flexible timing
Monday to Saturday
Within city
Day Shift
View more insights

KONE Benefits

Submitted by Company
Free Food
Free Transport
Cafeteria
Work From Home
Team Outings
Education Assistance +8 more
Submitted by Employees
Job Training
Free Transport
Health Insurance
Soft Skill Training
Team Outings
Cafeteria +6 more
View more benefits

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