HRS Operations Supervisor

HRS Operations Supervisor

We are looking for an HRS Supervisor who will supervise part of the Global Data team for Koch Business Services in India. You will be Supervising and supporting a team of HR Operations specialists that are responsible for delivering high-quality customer/consumer experience to employees in APAC through employee life cycle (Hire to retire).

What will you do in your role

• Understand, develop, apply, and coach employees on our culture of Principle Based Management.

• Provide strong supervision with excellent interpersonal, team building, communication and influencing skills to drive positive outcomes and value.

• Development of individuals to focus on their passions, helping them realize their comparative advantage and grow in their self-actualization journey.

• Assist in the development of operational metrics to measure business success.?

• Identify and implement process improvements to enhance HR operations, accuracy, and efficiency. Leverage technology and automation to streamline HR processes.

• Ensure all transactions are processed efficiently and in accordance with company policies and statutory regulations.

• Stay updated on changes in HR compliance and regulations and implement necessary changes to the required processes.

• Conduct effective reviews and provide feedback to team members.

• Foster a collaborative and high-performing team environment.

• Built and maintain strong relationships with our supported Business Partners.

• Contribute to the development of HR Solutions strategies aligned with business goals.

Who You Are (Basic Qualifications)

• Minimum of 5+ years of experience in HR Operations, with proven experience leading and collaborating with a team.

• In-depth knowledge of HR Operations.

• Strong leadership and team management skills.

• Excellent analytical and problem-solving abilities.

• Proficient in MS Office Suite.

• Exceptional attention to detail and accuracy.

• Excellent communication and interpersonal skills.

• Ability to work in a fast-paced and dynamic environment.

• Ability to manage multiple priorities and meet deadlines.

What Will Put You Ahead

• At least 2-3 years in a supervisor role.

• Experience communicating and presenting to all levels within an organization.

• Passionate about Principle Based Management and the ability to drive it throughout a team.

• Maintaining a positive, empathetic, and professional attitude toward customers always.

• Ability to work effectively with others to achieve common goals and respond positively to problems.

• Proven management skills that demonstrate the ability to collaborate and accomplish tasks.

• Proactive attitude and openness to change.

• Excellent communication skills and teamwork ability

• Integrity, Responsibility, Flexibility and Willingness to learn.

• Take active part in ongoing projects and transitions of HR work. Close collaboration with HR Business Partner, Payroll, Talent Solutions, HRIT and HR Compliance.

• Identify opportunities to experiment and innovate to create additional value for our consumers. Always looking for opportunities to improve our administrative processes.