Deputy Manager - Spare Sales (Pump Industry)

Responsibilities:

• Manage spares sales to dealers and direct customers in power, refinery, petrochemical, and water sectors.
• Maintain a comprehensive customer database and pump population records.
• Generate enquiries and submit budgetary offers/tenders to direct customers.
• Visit dealers/customers for business enquiry generation and follow-up
• Develop and maintain the Annual Operating Plan (AOP) for business contribution.
• Comply with management reporting requirements (MIS).
• Ensure adherence to commercial policies, including business achievement, recoveries from dealers, and payment collection from direct customers.
• Identify and nurture new customers and areas of operation.
• Implement spares business growth strategies.
• Appoint new channel partners
• Conduct technical presentations, chargeable training sessions, and promotional marketing for spares business.
• Initiate and execute promotional activities such as seminars, exhibitions, customer direct-mailers, in-house seminars, influencers meets, and ASC meets
• Coordinate with design, manufacturing, and logistics teams for order execution.
• Resolve dealer issues related to transit damage, wrong/short supply, price discrepancies, and settlement of discounts and incentives.
  

Desired Candidate Profile:

• Experience: 4-9 years in the pump industry, preferably in a similar role.
• Education: Diploma or B.Tech/B.E. degree in any specialization.
• Technical Skills:
• Strong understanding of heavy engineering equipment and manufacturing processes.
• Proficiency in interpreting sectional drawings, general assembly drawings, and component metallurgy.
• Communication Skills: Excellent communication abilities with a proven track record of building strong customer relationships.