Sales Consultant : Online & Offline (Prismara Jewels India Pvt Ltd)

About Prismara:

At Prismara, we celebrate the brilliance and strength of women through our ethically crafted labgrown diamond and colorstone jewelry. Our designs empower women to express their unique

identities, showcasing their ambition, resilience, and individuality. We are a forward-thinking brand that believes in sustainability, innovation, and fostering meaningful connections. The brand is into strategic partnership with KGK.

Job Title: Sales Consultant for Online business & Offline for Exhibitions and Shows

Location: Work from Office, Noida

Employment Type: Full-time

Job Summary

We are looking for a dynamic and customer-focused Online Sales Consultant & Offline Sales Consultants for Exhibitions and Shows to join Prismara team. In this role, you will be responsible for engaging with our customers online & directly, guiding them

through their purchase journey, and ensuring they find the perfect piece that aligns with their story. You will play a crucial role in driving sales, enhancing the customer experience, and representing Prismara's values.

Sales Consultant for Online business :

Responsibilities

• Customer Engagement:

Assist customers via online chat, email, phone and social media platforms to address inquiries, recommend products, and guide them through the purchasing process.

Develop a deep understanding of customer needs to provide tailored suggestions for Prismara jewelry.

• Sales Generation:

Achieve and exceed monthly online sales targets by converting leads into loyal customers.

Proactively follow up with potential customers to nurture relationships and close sales.

• Product Expertise:

Stay updated on Prismaras collections, product features, and customization options.

Educate customers on the benefits of lab-grown diamonds and colorstone jewelry.

• Brand Representation:

Embody Prismara's mission and values in all customer interactions.

Share the stories behind our collections to create meaningful connections with customers.

• Customer Support:

Resolve issues promptly and professionally, ensuring customer satisfaction.

Assist with online order processing, returns, and exchanges when necessary.

• Market Feedback:

Provide insights on customer preferences and trends to the marketing and product teams.

Sales Consultant Offline Sales & Event Coordinaton

Responsibilities

• Pop-Up Shows & Exhibitons
• Coordinate and manage Prismaras participation in pop-up shows, exhibitions, and private sales events.
• Set up and organize displays to showcase Prismaras collections in an elegant and appealing manner.
• Engage with customers during events to educate them about Prismaras jewelry, collections, and the benefits of lab-grown diamonds and colorstones.
• Ensure all inventory and logistics for events are handled efficiently, including transportation, security, and documentation
• Sales and Customer Interaction
• Coordination and Reporting
• Brand Representation

What We Offer

• Compe􀆟􀆟ve salary with performance-based incen􀆟ves.
• Opportuni􀆟es to travel and engage with customers directly.
• Training programs to enhance your knowledge of lab-grown diamonds and sales strategies.
• A collabora􀆟ve and suppor􀆟ve work environment with room for growth.

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