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16 KFintech Jobs

Senior Customer Support Executive - Voice Process (Hyderabad)

1-5 years

₹ 2 - 3.5L/yr

Hyderabad / Secunderabad

40 vacancies

Senior Customer Support Executive - Voice Process (Hyderabad)

KFintech

posted 5d ago

Job Role Insights

Fixed timing

Job Description

Role & responsibilities:

  1. Customer Service Executives are required to answer incoming calls from callers for various reasons- answer inquiries, resolve complaints, requests and provide information.
  2. Identifying and assessing customers needs to achieve satisfaction.
  3. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
  4. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  5. Keep records of customer interaction.

Preferred candidate profile

1. Excellent English & Very Good in Hindi - Both languages must

2. Minimum Graduation is required

3. Must be an immediate joiner

4. Freshers can also apply with good communication


Interested candidates - apply with your updated resume to lakshmanan.muniyandi@kfintech.com





Employment Type: Full Time, Permanent

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What people at KFintech are saying

Senior Customer Support Executive salary at KFintech

reported by 1 employee with 3 years exp.
₹1.7 L/yr - ₹2.2 L/yr
47% less than the average Senior Customer Support Executive Salary in India
View more details

What KFintech employees are saying about work life

based on 2.1k employees
52%
36%
68%
88%
Strict timing
Monday to Friday
No travel
Day Shift
View more insights

KFintech Benefits

Cafeteria
Job Training
Work From Home
Health Insurance
Soft Skill Training
Gymnasium +6 more
View more benefits

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KFintech Hyderabad / Secunderabad Office Location

View all
Hyderabad / Secunderabad, Telangana Office
Headquarter
Selenium Building, Tower B, Hyderabad, Telangana 500032, India Hyderabad / Secunderabad, Telangana
500032

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