SMB KAM

Duties and Responsibilities (Indicative):

• Take 100% ownership of the Business given to handle : building relationships,initial introduction of Organization and offerings, CRM

demonstration

• Actively build, manage positive business and customer relationships using Web based CRM
• Understand customer logistic needs and requirements
• Determine customer requirements and expectations to recommend specific products and solutions
• Achieve agreed upon sales targets and outcomes within schedule
• Cross-sell products to enhance business and customer satisfaction
• Perform effective online demos of web based CRM and cross sell products

Requirements:

• Bachelor's Degree
• Track record of over- achieving targets
• Strong phone presence and experience in handling dozens of calls per day
• Experience working with CRM and proficiency in excel
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task,prioritize and manage time effectively