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Sales Team Manager, Retail Customer Care

3-5 years

Hyderabad / Secunderabad

1 vacancy

Sales Team Manager, Retail Customer Care

Apple

posted 20hr ago

Job Description

- Drive results, create awareness, and lead the team to build loyalty through effective communication of Apple s value propositions. - Performance manage your team via engagement, support, coaching, and direct feedback - Experienced in creating a culture of excellence by developing direct reports and motivating teams. - Monitor interactions daily and provide feedback to specialists. - Ability to share your technical experience, creativity and customer focused flair with staff and customers alike - Ensure all targets are met with a high degree of focus on customer satisfaction and relationship-based selling - Demonstrate Apple s values of inclusion and diversity in daily activities
Minimum Qualifications
Minimum Qualifications
  • Fluency in English and Hindi is required
  • You have experience in team management, developing and mentoring team members
  • Strong verbal and written communication
  • Experience in and proven track record of success and high performance in technology and/or business solutions sales or equivalent.
  • Role models inclusive leadership behaviors and embraces their responsibility to build, develop and retain diverse teams
  • Makes space to listen, learn, and amplify diverse perspectives and experiences
  • Confronts barriers to greater inclusion with tenacity, care and commitment
Key Qualifications
Key Qualifications
Preferred Qualifications
Preferred Qualifications
  • 3-5 years of leadership experience in a customer focused/sales environment
  • Strong sales acumen and knowledge of key Small Medium Business (SMB) industries, business challenges, and trends in their local market
  • Excellent organisational and process management skills, ability to set priorities, and responsiveness to market dynamics and targets
  • Ability to work in a fast-paced environment and make decisions quickly, sometimes under tight deadlines and pressure
  • Strong communication & presentation skills that allow you to converse confidently when presenting at various levels within Apple
  • Flexibility to work shifts
Education & Experience
Education & Experience
Additional Requirements
Additional Requirements
More

Employment Type: Full Time, Permanent

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