Delhivery - Associate/Senior Associate - Key Account Management (2-5 yrs)

Key Responsibilities :

- Responsible for achieving revenue and volume growth targets for assigned accounts

- Ensure Collectibles and Outstanding is within the agreed credit period

- Develop and record business understanding of clients on CRM

- Identification & execution of growth levers for volume and revenue growth

- Managing Commercial expectations of clients within agreed margin guardrails

- Identify reasons for any downtrend and record the next steps on CRM for execution

- Cross-Sell Delhivery's Lines of Business where applicable - B2CHeavy, LTL, Warehousing, Cross-Border