Office Assistant/Executive Assistance To Director_Saket

This position offers more than just administrative support; it is an opportunity to grow into a leadership role where you will take on key operational responsibilities for the company. As the company scales, this individual will have the chance to become the MDs right hand, overseeing everything from digital signage management to operations for the on-ground RFS team, with a clear career path to overseeing all business operations in the future.

Role & responsibilities :

Key Responsibilities:

Calendar & Schedule Management:

• Proactively manage the Founder/MDs daily, weekly, and monthly schedules with a focus on business priorities and goals.
• Organize internal and external meetings, calls, and appointments, ensuring timely follow-up and proper meeting preparation.
• Resolve scheduling conflicts, anticipate needs, and ensure efficient time management.

Travel & Logistics:

• Coordinate all domestic and international travel logistics, including bookings for flights, accommodations, and transport.
• Prepare detailed travel itineraries, ensuring smooth and timely travel experience, and swiftly handle last-minute changes.

Meeting & Event Coordination:

• Organize and prepare agendas, presentations, and meeting materials.
• Take meeting minutes, track action items, and ensure follow-ups are completed on time.
• Take initiative in planning and executing business-related events, client meetings, and conferences, including logistics and attendee management.

Communication & Correspondence:

• Manage the MDs email inbox, flagging priority emails and responding where appropriate.
• Draft and send professional communications, both internally and externally, including emails, reports, and other documents.
• Facilitate smooth communication between internal teams, clients, and external stakeholders.

Task & Project Management:

• Support the MD by tracking ongoing operational tasks and projects, ensuring timely progress and completion.
• Follow up on deadlines, deliverables, and commitments while assisting with day-to-day operational and administrative tasks.
• Assist with managing both internal CMS operations and the on-ground RFS team for client digital signage checks, inspections, and fixes.

Operations & Team Coordination:

• Work closely with the on-ground RFS team to assist with scheduling service appointments, inspections, and issue resolution for digital signage systems.
• Coordinate with external vendors and partners, ensuring service level agreements (SLAs) are met and issues are promptly addressed.
• Over time, take on more responsibility in managing team workflows and operational tasks related to CMS business and RFS support.

Office & Administrative Support:

• Maintain organized records and documentation for the Founders office and overall company operations.
• Handle confidential information with discretion and ensure smooth office operations.
• Support expense management, creating timely expense reports and tracking receipts.

Ad-Hoc Support:

• Take on special projects as assigned, including research, reporting, and data analysis.
• Over time, assist in strategic operational planning and process improvement initiatives as the business grows.

Experience:

• 0-3 years of experience in an administrative, executive assistant, or operations support role (experience in tech or digital signage is a plus but not required).
• A desire to learn and grow into a leadership/operational role within the company.

Skills:

• Exceptional organizational and multitasking skills.
• Strong communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite, Google Workspace, and basic project management tools.
• Familiarity with travel and expense management tools is a plus.
• Strong problem-solving skills and ability to handle complex tasks.

Personal Attributes:

• Highly proactive with the ability to anticipate needs and take initiative.
• Adaptable in a fast-paced and evolving work environment.
• Professional, detail-oriented, and capable of handling sensitive information with discretion.
• Eager to grow and take on increasing responsibilities over time.

Qualifications & Skills:

Education:

• A Bachelors degree in Business Administration, Management, or related field preferred.

Interested candidates can send their below details with attached updated resume to email: Niharika.kashyap@dionebennet.com and call on 8076483857 .