Sr.Executive - Work Force Management (Off Roll)

As a Cluster Workforce Manager, the candidate will be responsible for store level hiring & manpower gaps, regular store visits and close all the BA(Delivery Boys) & Flexi hiring gap through Vendor/Aggregators or by visiting the nearest area.

Role & responsibilities

• Workforce Availability: Oversee the end-to-end process of recruiting, onboarding, and scheduling riders and restaurant staff to maintain consistent coverage across restaurants within the region. • Recruitment Strategy: Develop and execute a comprehensive recruitment strategy, leveraging referrals, sourcing partners, aggregators, and targeted below-the-line (BTL) activities to generate a steady influx of potential riders. • Collaborative Coordination: Establish and maintain close collaboration with the regional operations team to align workforce availability with demand, ensuring seamless service delivery. • Process Implementation: Lead the implementation of new workforce management processes and ensure adherence to established procedures to optimize efficiency and maintain a high standard of service. • Performance Metrics: Set and monitor key performance metrics related to workforce availability, recruitment, and adherence to processes, driving continuous improvement. • The Circle Workforce lead plays a pivotal role in shaping a responsive and productive workforce, directly impacting the quality of service and contributing to the Circle growth and success.

Preferred candidate profile

Graduate/Post Graduate with 2-5 years of experience in Supply & Operations. • Experience in vendor management. • Strong negotiation, communication, and interpersonal skills. • Analytical mind-set with the ability to use data to drive decisions. • Ability to adapt to a fast-paced, dynamic environment. • Team player with a collaborative and creative approach to problem-solving

Perks and benefits