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JPMorgan Chase & Co.
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Reference Data Associate
JPMorgan Chase & Co.
posted 12d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Monitor and manage queue in ServiceNow.
- Participate in Daily Production issue calls with Reference Data Technology and provide updates to end users.
- Publish daily/weekly/monthly metrics and KPIs to PRD Senior Management on issues/inquiries.
- Identify the test objective of each scenario to ensure application behavior/system functionality is in line with user story/business requirements.
- Ensure Test Plan and Test Steps are set up in the test management tool against user stories across different test cycles
- Upload test execution evidences in the test management tool to substantiate the outcome.
- Ensure defects are raised, tracked, reported, and closed in a timely manner.
- Work closely with Product Owner and Development team to identify the root cause of defects and means to resolve them.
- Escalate high-risk defects/showstoppers appropriately with Product Owner and Development Team to ensure overall release timelines and project delivery are not impacted.
- Give demos/showcases to end users in the UAT environments on product enhancements/issue fixes.
- You must have at least Bachelor s degree or above
- You must have at least 5+ years relevant experience in financial services organization
- Prior experience in Service Desk or Manual & Automaton testing is required
- Experience in people management is required
- Have an understanding of the Agile framework and Project Lifecycle standards
- Have an understanding of ITIL standards
- Strong communication and presentation skills (verbal and written)
- Strong interpersonal and relationship building skills
- Strong problem solving, decision making and planning skills
- Experience with ServiceNow, JIRA, MS Excel, MS SharePoint, Business Objects, Selenium with Java
Employment Type: Full Time, Permanent
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What people at JPMorgan Chase & Co. are saying
Rating based on 1 Data Associate
review
Anonymous · Other
in Bangalore / Bengaluru
Work-life balance and good company culture where employees feel valued
- Salary - Good
Too much bureaucracy in some scenarios and 60% in-office attendance is mandatory
Data Associate salary at JPMorgan Chase & Co.
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JPMorgan Chase & Co. Benefits
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs 
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