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Fraud Supervisor - Claims
JPMorgan Chase & Co.
posted 11hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Summary
As a Supervisor you will manage team members who are dynamic. They seek opportunities to take initiative, adjust quickly to change, have a positive attitude, and take responsibility for results. Theyre able to deliver a great customer experience, even when handling challenging situations by offering customers alternative solutions and enhanced products.
Job Responsibilities
Were looking for individuals with a passion for managing a team and the following skills
- Develop and lead team of Specialists
- Lead by example and coach on key behaviors to drive results
- Responsible for performance management
- Select and retain talent
- Identify ways to support inclusion and diversity
- Manage team performance, leading by example and coaching on key behaviors to Motivate sustained results; this includes using performance management resources to proactively monitor, coach and develop employees, recognizing strong performers and managing those not meeting performance standards
- Resolve employee and escalated customer problems and inquires
- Operates with urgency and meet deadlines
Required Qualifications, Skills and Capabilities
- Minimum of two years management experience strongly preferred
- Must be willing to work in an environment that requires phone-based customer interaction
- Experience with multiple browsers, multiple tabs, window navigation and instant messenger tools
- Fluency in Windows Operating Systems and Microsoft Office tools
- Ability to delegate tasks, Conflict resolution skills, Prioritize diverse workloads
- Participates in execution of strategy
- Specialized functional or technical knowledge that allows for independent thought and action on important department activities
- Required to abide by all applicable regulatory and department practices and procedures
- Drive risk and control initiatives
Preferred Qualifications, Skills and Capabilities
- Advanced proficiency with computer functions with MS Office Suite strongly preferred
- High School Diploma or equivalent required, Bachelor s degree preferred
- Communicate both verbally and written
- Ability to influence internal and external business partners
- Relationship management
Work schedules vary and could include a schedule that includes working in the evening and on the weekend.
Employment Type: Full Time, Permanent
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(based on 446 JPMorgan Chase & Co. interviews)
Job Portal
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Campus Placement
Company Website
Walkin
Recruitment Consultant
29%
20%
14%
13%
3%
2%
19% candidates got the interview through other sources.
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What people at JPMorgan Chase & Co. are saying
Fraud Supervisor salary at JPMorgan Chase & Co.
reported by
4
employees
with 2-7
years exp.
₹8.5
L/yr - ₹14
L/yr
5%
more
than the average Fraud Supervisor Salary in India
View more details
What JPMorgan Chase & Co. employees are saying about work life
based on 5.8k employees
Flexible timing
Monday to Friday
No travel
Day Shift
JPMorgan Chase & Co. Benefits
Submitted by Company
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs
Submitted by Employees
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JPMorgan Chase & Co. Bangalore / Bengaluru Office Location
Bengaluru Office
501, 5th Floor, Prestige Centre Point, 7 Cunningham Road
Bengaluru
Karnataka 560056
Karnataka 560056
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