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718 JPMorgan Chase & Co. Jobs
Securities Services - Client Services - Associate
3-7 years
₹ 8 - 40L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Mumbai
1 vacancy
Securities Services - Client Services - Associate
JPMorgan Chase & Co.
posted 15hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in our team to partner with the Business to provide a comprehensive view.
Join our Corporate & Investment Bank Securities Services team at JPMorgan Chase & Co., a global leader trusted by significant corporations, governments, and institutions in over 100 countries. We offer innovative financial solutions to millions, segmenting our clients to understand their needs and build strategic partnerships. This Mumbai-based role involves overseeing the critical client billing process in the Asset Owner/ Asset Management segment, a crucial role due to the complex offerings in our Securities Services business.
As an Associate in Client Services within the Corporate and Investment Banking (CIB) Securities Services team, you will be tasked with managing the crucial client billing process, specifically within the Asset Owner/Asset Management segment. Your role will provide you with the opportunity to gain in-depth knowledge on a variety of products, supply precise inputs to the Billing Operations team, and pinpoint and execute process enhancement opportunities that substantially boost efficiency, quality, and client satisfaction..
Job Responsibilities
- Review Invoice
- Review the Invoices generated for accuracy and completeness as per the pre-defined client delivery schedule
- Develop an expertise on range of products offered as well as any client specifics, to ensure that the invoice is in-line with the offering
- Provide accurate inputs into the Billing Ops team [required where system-based feeds are incomplete/missing
- Ensure any changes to client accounts/ products offered are effectively captured into the billing cycle. Identify gaps in the Invoicing process and fix them. Also, share thematic analysis for strategic remediation.
- Maintaining client profiles, and fee agreements documents for your assigned book of business. Coordinating Invoice delivery across all products and services (including working with colleagues from Custody, Accounting, Performance, Compliance, and Trading Services)
- Oversee and deliver on efficiency initiatives -reduction in non-standard client processes, reporting, etc. Identify and implement process improvement opportunities that significantly enhance efficiency, quality and client satisfaction
- Manage governance process of service disciplines. Deliver transparencies on significant items to wider audience and coordinate in region against global initiatives.
- Identify, design and influence investment initiative priorities for new product enhancements, service bundles and operational efficiencies.
- Support client facing contacts by providing all root cause explanations for client reviews/queries. Prepare MIS and ad-hoc reports for clients as well as for internal partners. Liaise with multiple product teams to consolidate the information required for clients
- Perform functions related to risk and quality control including; entitlements and dormant account reviews, fee billing audits, billing receivables, client onboarding, account closings, standing instructions, etc.
Required qualifications, capabilities, and skills
- Bachelor s degree. Effective problem-solving skills. Ability to exercise sound judgment and make effective decisions on behalf of the client and JPM. Ability to prioritize, handle multiple tasks and work with minimal supervision.
- Strong client management skills and experience in dealing with partners internally
- Able to demonstrate Industry/Business Knowledge.
- Able to demonstrate executive management and communication experience/skills.
- Able to demonstrate and give examples of creative problem-solving experience.
- Ability to adapt and demonstrate flexibility in a dynamic environment.
- Capability to quickly grasp new products and developing new business requirements
- Demonstrated ability to work collaboratively and develop strong partnerships
- Strong presentation and analytical skills, speaking and oral skills. Ability to summarize, simplify and communicate detailed and complex information to a broad range of team members across the seniority spectrum, whether verbally or written. Strong organizational, project management and planning skill sets. An understanding of the major financial markets and securities.
- Compliance mindset with a solid understanding of risks associated with the broad array of services offered
- Ability to learn and discuss the products and services offered by Securities Services with clients, including Global Custody, Fund Accounting & Administration, Investment Information Services, and Securities Lending.
Preferred qualifications, capabilities, and skills
- Relevant Operations, fund accounting or custody background preferred. Experience with a custodian, asset management firm, broker/dealer, hedge fund, fund administrator, or other financial markets organizations servicing clients.
- Basic programming/Scripting knowledge on VBA/ script is a plus
- Knowledge in cognitive automation with OCR tools, is a plus
- Experience in SharePoint creation and/or SP management is a plus
Employment Type: Full Time, Permanent
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What people at JPMorgan Chase & Co. are saying
Rating based on 613 Associate
reviews
Anonymous · Software Development
in Bangalore/Bengaluru
Likes
A good banking application knowledge.
Dislikes
People don't like to help and but they do like to create dependency. People are isolated. Toxic culture . Team members are not at all supportive.
Read 613 reviewsAssociate salary at JPMorgan Chase & Co.
reported by
10.1k
employees
with 1-17
years exp.
₹10
L/yr - ₹35.2
L/yr
220%
more
than the average Associate Salary in India
View more details
What JPMorgan Chase & Co. employees are saying about work life
based on 5.8k employees
Flexible timing
Monday to Friday
No travel
Day Shift
JPMorgan Chase & Co. Benefits
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Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs
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Mumbai Office
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JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East
Mumbai
Maharashtra 400098
Maharashtra 400098
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aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai
Mumbai
400 064
400 064
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