JP Morgan Chase - Vice President - Product Manager - Sales Enablement (7-10 yrs)

Description:

The Sales enablement team focuses on scalability, resiliency, stability and work collaboratively with cross-functional teams to deliver high-quality products that surpass customer expectations

As a Product Manager within the Commercial Bank's Digital, Data, and Product (DDP) Solutions team, you play a vital role in driving innovation and managing the entire product life cycle. As a key leader, you represent the customer's perspective, developing profitable products that deliver significant value. Leveraging your expertise in product launch, you ensure successful rollouts, gather essential feedback, and provide exceptional client experiences.

Job responsibilities:

- Develop a comprehensive product strategy and vision that prioritizes delivering value to customers, while managing discovery efforts and market research to integrate customer solutions into the product roadmap.

- Own and maintain a product backlog that aligns with the strategic roadmap and value proposition, while building a framework to track key success metrics such as cost, features, risk posture, and reliability.

- Collaborate closely with cross-functional stakeholders in the Commercial Bank (CB) and Corporate Investment Bank (CIB) to ensure alignment on roadmap prioritization and technology approaches, and analyze business requirements to draft user stories and business requirements documents (BRDs).

- Manage scrum teams and related ceremonies, including backlog creation and analysis, while partnering with key leaders for review and approval of technology solutions and process changes. Conduct demos and gather feedback from senior audiences.

- Work with Tech and Design teams to drive the agile release approach, utilizing discovery, design, and user research. Collaborate with design teams and SMEs to apply design-thinking methodologies for co-creating the target state client and internal commercial banking experience.

- Research and apply emerging technologies and innovations in financial services, such as machine learning and block chain, to reimagine the future of commercial banking. Develop strong relationships with key clients and internal stakeholders, leading discussions and preparing materials for presentations and demos.

- Spearhead work streams with support from senior team members, managing end-to-end deliverables, creating work plans, and mentoring junior team members. Actively contribute to team development, fostering a collaborative and supportive culture with positivity and a sense of fun.

Required qualifications, capabilities, and skills:

- Over 7 years of experience in product management or a related field, with advanced expertise in the product development life cycle, design, and data analytics. Holds a Bachelor's degree from a top-tier program, with an MBA or related Master's degree.

- Proven track record in leading product life cycle activities, including discovery, ideation, strategic development, requirements definition, and value management. Skilled in writing effective business requirements documents (BRD) and user stories, with knowledge of JIRA.

- Demonstrated ability to orchestrate and influence collaboration across diverse teams and roles, such as product owners, business sponsors, subject matter experts, experience designers, testers, and software development teams, to create a cohesive, customer-focused product backlog.

- Strong understanding of design and software development processes, with exposure to agile methodologies. Familiar with basic technology concepts like APIs, User Acceptance Testing, and entitlements/credentials. Experienced in developing, tracking, and measuring OKRs and outcomes, with excellent verbal and written communication skills and the ability to translate ambiguous customer needs into clear product requirements.

Preferred qualifications, capabilities, and skills:

- Prior experience working in a highly matrix, complex organization

- Prior experience at a top-tier tech firm, fin-tech, or startup in product management or business analysis for a software development product. Experience in financial services is preferred but not required

- Previous experience and proven success with digital transformation implementations (journey design, prototyping to scale), and tech innovation initiatives with a strong interest in operating model design and / or business strategy

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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