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Client Service Analyst
JPMorgan Chase & Co.
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Provide each client with an excellent onboarding experience in a fast-paced, multi-asset class, multi-partner, and evolving environment while adhering to controls and transparency requirements.
- Leverage business analytic skills to apply client, product, and process knowledge in answering questions and discerning/relaying onboarding requirements, steps, expected timeframes, and status for a diverse set of requests to clients and internal partners.
- Build strong relationships with internal partners, such as Sales, Ref Data, KYC, Accounts, Credit, Legal, and Operations teams, to establish a transparent, controlled, and efficient environment.
- Work with technology, data, and partner teams to continually improve platforms, automation, and client metrics to facilitate the achievement of a "best in class" onboarding service.
Required qualifications, capabilities and skills
- Demonstrate experience in a client-facing role within onboarding or relevant business partner groups.
- You must have 2+ years of experience
- You must hold a bachelors degree or above
- Possess knowledge of Markets products, industry landscape, platforms, and core controls.
- Exhibit strong client management and communication skills.
- Showcase excellent project management, organizational, and time management skills.
- Focus on results and manage a high volume of requests in a dynamic operating environment.
- Navigate diverse process flows and data sets, and drive process enhancements.
- Design technology enhancements and utilize business analytic/automation tools.
- Have business analytics experience and/or proficiency with data management tools, such as Python, Alteryx, Tableau, or Qlikview.
- Be proficient in Microsoft Office applications, including Excel, Word, and PowerPoint.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Client Service Analyst roles with real interview advice
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What people at JPMorgan Chase & Co. are saying
Client Service Analyst salary at JPMorgan Chase & Co.
reported by
20
employees
with 2-7
years exp.
₹4.2
L/yr - ₹13
L/yr
66%
more
than the average Client Service Analyst Salary in India
View more details
What JPMorgan Chase & Co. employees are saying about work life
based on 6.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
JPMorgan Chase & Co. Benefits
Submitted by Company
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs
Submitted by Employees
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JPMorgan Chase & Co. Mumbai Office Locations
Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East
Mumbai
Maharashtra 400098
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai
Mumbai
400 064
400 064
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