Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by JPMorgan Chase & Co. Team. If you also belong to the team, you can get access from here

JPMorgan Chase & Co. Verified Tick

Compare button icon Compare button icon Compare
4.0

based on 5.8k Reviews

filter salaries All Filters

751 JPMorgan Chase & Co. Jobs

Investor Services professional

3-6 years

Bangalore / Bengaluru

1 vacancy

Investor Services professional

JPMorgan Chase & Co.

posted 16d ago

Job Role Insights

Flexible timing

Job Description

Introductory market language
Take a lead role in acquiring, managing and retaining meaningful relationships that deliver outstanding experience to our customers.
Job Summary
As an Investor Services professional within the Transfer Agency, you will play a key role in handling shareholder and fund promoter queries, sending reports, releasing contract notes, and answering audit queries. You will ensure fast, accurate responses, route complex queries, and coordinate with stakeholders. This role provides an opportunity to build strong relationships with the Transfer Agency Operations Oversight team and to contribute to the delivery of outstanding customer service.
Job Responsibilities
  • Build a strong relationship with the Transfer Agency Operations Oversight team for cooperation and escalation.
  • Handle investor service inquiries efficiently.
  • Understand client and investor cultures and fund structures.
  • Proactively communicate with the Service Delivery Manager for issue resolution.
  • Ensure controls meet service standards for investor inquiries.
  • Adhere to procedures to mitigate risks and comply with regulations.
  • Collaborate with internal managers and JPM Operations for quality service.
Required qualifications, capabilities and skills
  • Demonstrate experience in the Financial Services/Funds industry (ideally Transfer Agency)
  • Bachelors degree
  • Working knowledge of Microsoft Office products including Word, Excel Digital Solution tools and Outlook
  • Team player, professional and proactive approach to work, positive attitude, remain poised under pressure, client service focus and ability to adapt to change
  • Quickly understand technical, procedural and functional information to solve problems and deliver information to investors
  • Client centricity with focus on high quality service delivery
  • Demonstrate a keen eye for details; look for and mitigate inherent and residual risks
  • Be able to work in a multi-cultural environment with virtual teams
Preferred qualifications, capabilities and skills
  1. Systematically gather information, consider complexities, and involve others in problem-solving.
  2. Anticipate and meet customer needs, enhancing satisfaction and relationships.
  3. Adapt to fast-changing environments.
  4. Improve processes, update procedures, and communicate changes while adhering to policies

Employment Type: Full Time, Permanent

Read full job description

Prepare for Professional roles with real interview advice

What people at JPMorgan Chase & Co. are saying

5.0
 Rating based on 1 Professional review

Likes

It’s culture and it’s work life balance. Growth is faster and fair treatment

  • Salary - Excellent
    +5 more
Dislikes

Job security is everywhere, but since this depends on every person performsnce

    Read 1 Professional review

    Professional salary at JPMorgan Chase & Co.

    reported by 2 employees with 6-7 years exp.
    ₹7.5 L/yr - ₹9.6 L/yr
    17% less than the average Professional Salary in India
    View more details

    What JPMorgan Chase & Co. employees are saying about work life

    based on 5.8k employees
    65%
    87%
    76%
    73%
    Flexible timing
    Monday to Friday
    No travel
    Day Shift
    View more insights

    JPMorgan Chase & Co. Benefits

    Submitted by Company
    Employee Programs
    Wellness Programs
    Health Care and Insurance Plans
    Family Care
    Retirement Savings Programs
    Submitted by Employees
    Free Transport
    Cafeteria
    Health Insurance
    Soft Skill Training
    Job Training
    Work From Home +6 more
    View more benefits

    Compare JPMorgan Chase & Co. with

    Morgan Stanley

    3.7
    Compare

    Goldman Sachs

    3.6
    Compare

    TCS

    3.7
    Compare

    Bank of America

    4.3
    Compare

    Amazon

    4.1
    Compare

    Google

    4.4
    Compare

    Accenture

    3.9
    Compare

    Deloitte

    3.8
    Compare

    Deutsche Bank

    3.9
    Compare

    Oracle

    3.7
    Compare

    Capgemini

    3.8
    Compare

    Barclays

    3.9
    Compare

    Infosys

    3.7
    Compare

    Microsoft Corporation

    4.0
    Compare

    Wells Fargo

    3.9
    Compare

    HSBC Group

    4.0
    Compare

    UBS

    4.0
    Compare

    Bajaj Finserv

    4.0
    Compare

    Cholamandalam Investment & Finance

    4.0
    Compare

    BNY

    3.9
    Compare

    Similar Jobs for you

    Service Executive at Bangalore International Airport Limited

    Bangalore / Bengaluru

    4-8 Yrs

    ₹ 6-7 LPA

    Services Analyst at Ameriprise India Pvt. Ltd

    Noida

    2-3 Yrs

    ₹ 4-5 LPA

    Specialist at Sterling Check

    Remote

    3-8 Yrs

    ₹ 3-7 LPA

    Project Coordinator at Transaction Network Services, Inc

    Noida, Mumbai + 2

    1-3 Yrs

    ₹ 3-5 LPA

    Professional at Honeywell

    Greater Noida, Bangalore / Bengaluru

    3-5 Yrs

    ₹ 5-7 LPA

    Professional at Headstrong (GENPACT)

    Hyderabad / Secunderabad

    4-8 Yrs

    ₹ 6-10 LPA

    Professional at Headstrong (GENPACT)

    Noida

    3-6 Yrs

    ₹ 5-8 LPA

    Customer Support Specialist at Clipboard Health

    Remote

    3-4 Yrs

    ₹ 5-6 LPA

    Associate - Team Lead at Bunge

    Kolkata, Mumbai + 5

    6-7 Yrs

    ₹ 4-8 LPA

    Client Onboarding Associate at JPMorgan Chase

    Bangalore / Bengaluru

    5-9 Yrs

    ₹ 8-12 LPA

    JPMorgan Chase & Co. Bangalore / Bengaluru Office Location

    View all
    Bengaluru Office
    501, 5th Floor, Prestige Centre Point, 7 Cunningham Road Bengaluru
    Karnataka 560056

    Investor Services professional

    3-6 Yrs

    Bangalore / Bengaluru

    16d ago·via naukri.com

    Full Stack Developer Associate

    3-8 Yrs

    ₹ 25 - 35L/yr

    Mumbai

    2d ago·via naukri.com

    Loss Forecasting Model Analytics Execution Associate, Bangalore

    3-8 Yrs

    ₹ 20 - 35L/yr

    Bangalore / Bengaluru

    2d ago·via naukri.com

    Climate Risk Modeling Associate

    5-9 Yrs

    ₹ 25 - 40L/yr

    Bangalore / Bengaluru, Mumbai

    2d ago·via naukri.com
    write
    Share an Interview