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669 JPMorgan Chase & Co. Jobs

Client Services Support Specialist

1-6 years

Mumbai

1 vacancy

Client Services Support Specialist

JPMorgan Chase & Co.

posted 3d ago

Job Description

Job description
The division offers investment management across all major asset classes including equities, fixed income, alternatives, multi-asset and money market funds. For individual investors, the business also provides retirement products and services, brokerage and banking services including trusts and estates, loans, mortgages and deposits.
As a Client Service Specialist within J.P. Morgan Asset Wealth Management, you will be responsible for providing support to Wealth Management client service teams, managers, and clients. You will work in a complex team-oriented and fast-paced environment with advisors, client service, product partners, and operations teams to deliver a seamless and integrated approach across Private Banking products. Your role will involve investigating and resolving generic and complex issues, building knowledge of Private Bank products and services, and maintaining high standards of client service. You will also be expected to collaborate effectively across the Wealth Management division, communicate clearly and consistently, and make informed decisions that consider the risk and impact on the firm and other employees.
Job Responsibilities
  • Investigating and resolving generic and complex issues
  • Building knowledge of Private Bank products and services
  • Detailing orientation and problem solving Resolving issues by identifying underlying or hidden problems and patterns; Developing innovative solutions to problems
  • Maintaining Client Service high standards Working to consistently meet client requests; providing and ensuring client satisfaction
  • Collaborating Using business knowledge; technical skill and partnership across Wealth Management to solve client problems and enhance business results
  • Communicating Delivering clear, consistent messages to others via email or the phone. Must have a strong ability to communicate via email with clients and internal partners
  • Organizing Prioritizing and executing initiatives, tasks and details in an efficient manner
  • Making Decisions Looking at options to evaluate risk and impact on the firm and other employees; owning your course of action
Required qualifications, skills and capabilities
  • College degree or equivalent relationship or client service experience
  • Experience with a wide array of financial products. Core Cash Operations experience is a must.
  • Excellent communication skills both oral and written
  • Proven ability to operate effectively in a matrix organization with the ability to work under pressure with tight deadlines
  • Proficiency with Microsoft Office Suite (Word, Excel and PowerPoint)
  • Expert knowledge with Microsoft Outlook email, scheduling and task manager
  • General comfort level with Internet/Intranet usage and ability to learn proprietary software and databases

Employment Type: Full Time, Permanent

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What people at JPMorgan Chase & Co. are saying

What JPMorgan Chase & Co. employees are saying about work life

based on 6.2k employees
64%
87%
76%
73%
Flexible timing
Monday to Friday
No travel
Day Shift
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JPMorgan Chase & Co. Benefits

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Employee Programs
Wellness Programs
Health Care and Insurance Plans
Family Care
Retirement Savings Programs
Submitted by Employees
Free Transport
Cafeteria
Health Insurance
Soft Skill Training
Job Training
Work From Home +6 more
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JPMorgan Chase & Co. Mumbai Office Locations

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Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East Mumbai
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai Mumbai
400 064
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