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639 JPMorgan Chase & Co. Jobs
Loan Servicing Manager - Associate
7-12 years
₹ 11.5 - 20.77L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Loan Servicing Manager - Associate
JPMorgan Chase & Co.
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Monitor the team daily to ensure all SLAs are met and escalate exceptions immediately for resolution.
- Supervise processes like Deal Closing, Drawdowns, Rollovers, and Nostro Past Due Reconciliation.
- Ensure adherence to QUALITY QUANTITY SLAs and maintain a robust workflow allocation model.
- Serve as the SME, handling complex process-related queries and routing them to onshore teams if needed.
- Implement a robust Knowledge Management model, including SOP maintenance and training.
- Drive 100% compliance with process-related policies, guidelines, and controls.
- Motivate and support team members to meet goals, identifying HIPOs and planning for their development.
- Identify alternatives and options for issues, seeking alternative scenarios.
- Work successfully with others, valuing diverse skills and building interdependence.
- Identify training needs to improve performance and ensure compliance with training timelines.
- Ensure high team depth with trained backups for critical work queues.
Required Qualifications, capabilities and skills
- Hold a Bachelors degree with minimum 8 years of relevant loan servicing experience in syndicated loans or back office/financial industry roles.
- Gain knowledge of loan systems like Loan IQ
- Possess knowledge of nostro/cash matching, General Ledger reconciliation, and SWIFT and remittance systems.
- Demonstrate strong problem-solving and investigative skills to analyze and resolve process-related issues.
- Maintain a strong risk and control mindset.
- Understand investment banking products, including loans.
- Drive small to medium-sized projects, achieving strong results.
Preferred qualifications, skills and capabilities
- Influence and lead conversations with stakeholders effectively.
- Demonstrate executive presence by summarizing, recommending, and presenting issues and solutions to senior management and executive leadership.
- Develop domain learning and exhibit strong interpersonal and communication skills.
- Apply analytical thinking and problem-solving skills effectively.
- Understand the product lifecycle and area product management thoroughly
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Management Associate roles with real interview advice
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What people at JPMorgan Chase & Co. are saying
Management Associate salary at JPMorgan Chase & Co.
reported by
20
employees
with 7-13
years exp.
₹8
L/yr - ₹20.8
L/yr
55%
more
than the average Management Associate Salary in India
View more details
What JPMorgan Chase & Co. employees are saying about work life
based on 6.1k employees
Flexible timing
Monday to Friday
No travel
Day Shift
JPMorgan Chase & Co. Benefits
Submitted by Company
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs
Submitted by Employees
View more benefits 
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JPMorgan Chase & Co. Bangalore / Bengaluru Office Location
Bengaluru Office
501, 5th Floor, Prestige Centre Point, 7 Cunningham Road
Bengaluru
Karnataka 560056
Karnataka 560056
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