AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
i
JPMorgan Chase & Co.
Compare
Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards
All Filters
669 JPMorgan Chase & Co. Jobs
Payment Lifecycle Associate
8-12 years
₹ 6.35 - 37L/yr (AmbitionBox estimate)
Mumbai
1 vacancy
Payment Lifecycle Associate
JPMorgan Chase & Co.
posted 2d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Fully understand the current Swift architecture and infrastructure, and assess the impacts on the business caused by disruptions to message/transaction flows.
- Ensure all systems and queues are monitored across all platforms. Investigate all alerts and take the necessary action.
- Open and initiate Service Centre tickets.
- Identify and escalate any issues via the incident management process, and participate in incident calls by providing facts, impacts, and details from an operations perspective.
- Participate in business requirement activities and ensure all monitoring tasks are considered for automation. Provide coaching and development by performing training on new and existing procedures.
- Carry out training of new starters following the agreed training program and complete the necessary scorecards to record progress and keep management informed.
- Support any testing activities and implementation events as required.
- Take ownership of all Standard Operating Procedures (SOPs) and create new documents where appropriate. Work as part of a global team and manage the team, staffing, and overall daily activities.
- Min 8 years of experience in operations and good understanding of payments.
- Experience in People management/supervisory role, managing performance, recruitment, training and employee engagement strategies.
- Experience of working as part of a Global team. Advanced experience using Microsoft Office, including Excel, Visio, PowerPoint and any business intelligence tools.
- Ability to motivate, mentor and develop team members . Excellent written oral communication skills.
- Good Interpersonal skills to be able to communicate internally externally and at all levels.
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
- Ability to use creative problem solving techniques to solve business issues. Flexible with WHEM (US) and 24X7 shifts and be flexible as per business needs. Mandatory Saturday and Sunday working.
- Work schedules might vary and you must be willing to work in schedules.
Employment Type: Full Time, Permanent
Read full job descriptionJPMorgan Chase & Co. Interview Questions & Tips
Prepare for JPMorgan Chase & Co. Associate roles with real interview advice
Top JPMorgan Chase & Co. Associate Interview Questions
What people at JPMorgan Chase & Co. are saying
Rating based on 645 Associate
reviews
Anonymous · IT & Information Security
in Bangalore / Bengaluru
Working in JPMorgan has been a great experience. Starting from package increament work life balance is been very good
- Salary - Good
Only issue is here the technology they use is very old and knowledge growth become stagnent after some period of time
Associate salary at JPMorgan Chase & Co.
What JPMorgan Chase & Co. employees are saying about work life
JPMorgan Chase & Co. Benefits
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs 
Compare JPMorgan Chase & Co. with
Morgan Stanley
Goldman Sachs
TCS
Bank of America
Amazon
Accenture
Deloitte
Deutsche Bank
Oracle
Capgemini
Barclays
Infosys
Microsoft Corporation
Wells Fargo
HSBC Group
UBS
Bajaj Finserv
Cholamandalam Investment & Finance
Citicorp
Similar Jobs for you
JPMorgan Chase & Co. Mumbai Office Locations
Maharashtra 400098
400 064
Data Programming Associate, JP Morgan, Bengaluru
3-7 Yrs
₹ 20 - 35L/yr
Bangalore / Bengaluru
JP Morgan Chase - Credit Risk Analyst - Commercial Banking Risk - Middle Market (1-3 yrs)
1-3 Yrs
JP Morgan Chase - Securities Services Role - Client Data Distribution Product Development (0-1 yrs)
0-1 Yrs
JP Morgan Chase - Operations Analyst - Trading Services (6-12 yrs)
6-12 Yrs
