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632 JPMorgan Chase & Co. Jobs
Payment Lifecycle Associate
8-12 years
₹ 6.35 - 37L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Mumbai
1 vacancy
Payment Lifecycle Associate
JPMorgan Chase & Co.
posted 1d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Fully understand the current Swift architecture and infrastructure, and assess the impacts on the business caused by disruptions to message/transaction flows.
- Ensure all systems and queues are monitored across all platforms. Investigate all alerts and take the necessary action.
- Open and initiate Service Centre tickets.
- Identify and escalate any issues via the incident management process, and participate in incident calls by providing facts, impacts, and details from an operations perspective.
- Participate in business requirement activities and ensure all monitoring tasks are considered for automation. Provide coaching and development by performing training on new and existing procedures.
- Carry out training of new starters following the agreed training program and complete the necessary scorecards to record progress and keep management informed.
- Support any testing activities and implementation events as required.
- Take ownership of all Standard Operating Procedures (SOPs) and create new documents where appropriate. Work as part of a global team and manage the team, staffing, and overall daily activities.
Required Qualifications, Skills and Capabilities
- Min 8 years of experience in operations and good understanding of payments.
- Experience in People management/supervisory role, managing performance, recruitment, training and employee engagement strategies.
- Experience of working as part of a Global team. Advanced experience using Microsoft Office, including Excel, Visio, PowerPoint and any business intelligence tools.
- Ability to motivate, mentor and develop team members . Excellent written oral communication skills.
- Good Interpersonal skills to be able to communicate internally externally and at all levels.
- A proactive approach to problem solving, taking ownership of issues and having the determination to follow through. Escalate issues as appropriate.
- Ability to use creative problem solving techniques to solve business issues. Flexible with WHEM (US) and 24X7 shifts and be flexible as per business needs. Mandatory Saturday and Sunday working.
- Work schedules might vary and you must be willing to work in schedules.
Employment Type: Full Time, Permanent
Read full job descriptionJPMorgan Chase & Co. Interview Questions & Tips
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Top JPMorgan Chase & Co. Associate Interview Questions
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What people at JPMorgan Chase & Co. are saying
Rating based on 645 Associate
reviews
Anonymous · IT & Information Security
in Bangalore / Bengaluru
Likes
Working in JPMorgan has been a great experience. Starting from package increament work life balance is been very good
- Salary - Good
+5 more
Dislikes
Only issue is here the technology they use is very old and knowledge growth become stagnent after some period of time
Associate salary at JPMorgan Chase & Co.
reported by
10.2k
employees
with 1-17
years exp.
₹10.3
L/yr - ₹35.7
L/yr
220%
more
than the average Associate Salary in India
View more details
What JPMorgan Chase & Co. employees are saying about work life
based on 6.2k employees
Flexible timing
Monday to Friday
No travel
Day Shift
JPMorgan Chase & Co. Benefits
Submitted by Company
Employee Programs Wellness Programs Health Care and Insurance Plans Family Care Retirement Savings Programs
Submitted by Employees
View more benefits 
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JPMorgan Chase & Co. Mumbai Office Locations
Mumbai Office
Headquarter
JPMorgan Asset Management India Private Limited, J.P. Morgan Tower, Off. C.S.T. Road, Near Nafa Bus Stop, Kalina, Santacruz East
Mumbai
Maharashtra 400098
Maharashtra 400098
Mumbai Office
aradigm Towers-B Wing, Mindspace, Malad Goregaon Link Rd, Malad (W), Mumbai
Mumbai
400 064
400 064
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