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Premium Employer

Johnson Controls

Compare

3.5

based on 2.9k Reviews

157 Johnson Controls Jobs

Assistant Manager- OTC Cash APP

Johnson Controls

3.5

based on 2.9k Reviews

3-5 years

Gurgaon / Gurugram

1 vacancy

Assistant Manager- OTC Cash APP

Johnson Controls

posted 4hr ago

Job Role Insights

Flexible timing

Key skills for the job

Data Entry SAP CO Customer Service Oracle Microsoft Power BI Reconciliation

+ 4 more

Job Description

Who we are?

Why JCI https//www. youtube. com/watch?v=nrbigjbpxkg

Asia-Pacific LinkedIn https//www. linkedin. com / showcase / johnson-controls-asia-pacific / posts / ?feedView=all

Career The Power Behind Your Mission

OpenBlue This is How a Space Comes Alive

How will you do it?

This role will report to the OTC Cash Application Supervisor and work closely with collections team to proactively identify and resolve issues related to unapplied cash
Records client payments in appropriate accounts, identifies and resolves payment discrepancies and answers internal customer s inquiries
This role will also work in link with cash and banks team in order to follow up bank reconciliations
Account for the amount collected from the customers in the appropriate accounts on a timely basis and with 100% accuracy
Reconcile the customer accounts and bank accounts to ensure there are no open items in customer accounts and zero unapplied cash
Continuously seek out and support process improvement initiatives
Ensure compliance to applicable policies, guidelines, and regulations

How will you do it?

Ensure performance measures are met or exceeded, e. g. , timely and accurate processing of transactions
High volume data entry / processing
Process and accurately apply all incoming payments for all customer accounts from various sources including
- Live Checks
- Credit Cards
- Electronic Lockbox
- Wire Transfers
Identify and communicate discrepancies in payments received
Download, review, reconcile and post all lockbox payments on a current and daily basis. Maintain and update all customer ACH information Invoice all NSF rejects and ensure to communicate to collections department
Performs reconciliation of daily deposits to the cash postings
Responsible for month-end closing activity including report generation and distribution on automated accounting system
Responsible for producing the daily customer cash receipts reports
Monitor, respond or redirect inquiries from the AR and Accounting Mailboxes in a timely & professional manner
Provide quality, professional customer service to all internal customers
Additional tasks/duties as assigned by OTC Management and Supervisors
Download daily bank statements and ensure cash is appropriately applied to customer accounts
Manage the aging of unapplied cash and resolve within a timely manner
Participate in the ERP implementation and future maintenance/enhancement
Generate reporting as necessary (i. e. , unapplied cash, etc. )
Participate in ad hoc projects as required
Check bank reconciliations and put comments
Follow up advance payment account

What we look for?

Graduate / Postgraduate / Master s Degree in any stream
Fluent in English, both verbal and written communication skills would be mandatory
Working experience within a shared services environment supporting North America region is mandatory
Experience in North American process transition would be preferred
Working in US working hours (night shift) is a mandatory requirement
4 - 5 Years of experience required with Cash Applications experience
Excellent communication and interpersonal skills with a customer service focus
Demonstrates initiative, is conscientious, detail oriented and provides complete follow-through on areas of responsibility
Positive attitude and a strong team player
Systems proficiency in ERPs (SAP/Oracle/Baan/Qolsys/Amer)
Analytic and strong attention to detail
Intermediate skills in Microsoft Word, Excel, Outlook, and Internet navigation and research, including
- Ability to utilize basic formulas
- Utilize Pivot Tables and V-Lookups
Essential Over 3-4 years of relevant experience

What we offer

Diversity & Inclusion Our dedication to diversity and inclusion starts with our values. We lead with integrity and purpose, focusing on the future and aligning with our customers vision for success. Our High-Performance Culture ensures that we have the best talent that is highly engaged and eager to innovate. Our D&I mission elevates each employee s responsibility to contribute to our culture. It s through these contributions that we ll drive the mindsets and behaviors we need to power our customers missions. You have the power. You have the voice. You have the culture in your hands.

Employment Type: Full Time, Permanent

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