Senior Support Analyst

Senior Support Analyst-Data

Technology Solutions, Aurangabad

What this job involves:

About the role

JLL Technologies is a tech-focused division of Jones Lang LaSalle, a world leader in real estate services and a Fortune 500 company. This role is part of an embedded team that collaborates with strategic clients, primarily focusing on one of the largest software companies headquartered in Silicon Valley. The Senior Support Analyst is responsible for providing data operations support to JLL client(s) through thorough data analysis and integrity checks, and is ideal for someone eager to engage directly with clients and partner with JLL leadership to shape the long-term direction of their role. The role requires effective interaction with clients, account leadership, and cross-functional teams in a fast-paced environment that demands the ability to manage multiple activities and delight clients simultaneously.

Responsibilities:
Provide guidance and mentorship to junior member(s)
Work closely with real estate and transaction teams to ensure timely and effective fulfillment of needs
Conduct monthly quality assurance checks and maintenance on production data to ensure their fit-for-purpose, thereby maintaining data integrity and accuracy across multiple systems and tools
Provide data operations support to client(s), including updating of portfolio metrics, descriptive analysis and configuring portfolio scenarios
Prepare presentation decks to a high standard of quality
Understand and anticipate client needs, proactively addressing their queries and concerns in a timely and professional manner
Continuously seek opportunities to improve existing applications, processes and workflows, increasing efficiency and reducing errors

Requirements:

Location: