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Cloud Infrastructure Engineer -2
JLL
posted 29d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Maintaining existing systems by analyzing, designing, and implementing changes to the system baselines so that baseline changes meet customer requirements.
- Perform installation, configuration and troubleshooting of off-the-shelf and custom software applications in JLL cloud as well as customer test and production environments.
- Monitoring system performance and maintain systems to ensure everything runs smoothly and securely.
- Support Infrastructure, Database, Cloud operations, Networks teams in various IT activities involving TRIRIGA systems.
- Providing technical support when requested
- Analyze customer s challenges and take a primary role in the design, support and implementation of comprehensive solutions that integrate smoothly into customer environments.
- Troubleshoot first and intermediate level support tickets.
- Perform root cause analysis of any recurring problem.
- Customer interaction for ticket status reporting or work directly with client for any ticket resolution.
- SLA support - Ensure that all SLA projects are delivered according to the specification.
- Creation of PMR and Interaction with IBM for any product related issue
Sounds like you? To apply you need to be:
Experience & Education
- Bachelor s degree in Computer Science Background with 5-8 years of Experience in TRIRIGA Platform / Administration Role, Windows & Linux Server Support and Management
Technical Skills & Competencies
- 5+ years of experience administering Windows and Linux enterprise servers and providing infrastructure support to clients.
- Extensive experience handling enterprise environment set ups, application upgrades and knowledge of Business applications preferably IBM TRIRIGA on IBM WebSphere, IBM WebSphere Liberty, or Oracle WebLogic servers.
- Understanding of web architecture, database administration (Oracle, IBM DB2, or MSSQL), basic networking concepts.
- TRIRIGA Application and Platform Installations & Upgrade
- Installation and configuration of WAS (WebSphere Application Server)
- Practical Knowledge in Unix Scripting & Shell commands, Ansible, Puppet
- Practical & Hands-On experience in Cloud Infrastructure Support and Services -
- AWS
- Azure
- Red hat
- DevOps
- OpenShift
- Kubernetes
- Containers
- TRIRIGA Admin Console Knowledge & Configurations
- Performance Tuning Methods for WAS & Tririga
- Basic understanding of how to write own SQL.
- Troubleshooting Server-side issues
- Knowledge on SSL/TLS concept and installation of Certificates
- ITLM Process (Change Management)
- Knowledge of Disaster Recovery set ups, SSL, SSO, Firewalls and VPN.
- Familiarity with Cloud Service Management: AWS Cloud Services or Microsoft Azure
- Solid communication, analytical and troubleshooting skills in a multi-user high availability environment.
- Create and maintain technical documentation w.r.t clients, process flow, training etc.
- Ability to work independently, prioritize and deliver results as per SLAs.
- Good interpersonal skills and ability to function as a team.
- High flexibility in working hours/days for maintenance activities.
- Tech-savvy and willingness to explore new technologies.
- Willing to work on Automation considering our future path.
- Good knowledge and hands-on experience in Documentation
- Excellent communication skills, with ability to describe complex technical scenarios in a concise manner, both verbally and written, and articulating the content depending on the audience
- Flexible and provide support through 24x7 window.
- IT Based Certifications an added advantage
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Cloud Infrastructure Engineer roles with real interview advice
What people at JLL are saying
Cloud Infrastructure Engineer salary at JLL
reported by
1
employee
with 2
years exp.
₹12.6
L/yr - ₹16.1
L/yr
109%
more
than the average Cloud Infrastructure Engineer Salary in India
View more details
What JLL employees are saying about work life
based on 4.7k employees
Flexible timing
Monday to Saturday
No travel
Day Shift
JLL Benefits
View more benefits
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