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393 JLL Jobs
Workspace Delivery Coordinator-1
JLL
posted 4hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Workspace Delivery Coordinator
Work Dynamics
What this job involves
OVERALL ROLE
The role oversees the day to day housekeeping operations management and vendor partners in order to maintain a large, modern and upscale office and enforces quality assurance for cleanliness. Importantly alignment must prevail with the Workspace Experience team to ensure gearing of the service delivery to the ultimate target of creating Customer Delight, with agility of mind, and so service provision, to maintain this alignment.
Ideal Experience
- Bachelor s degree/ Degree in Hotel Management, business or other related field;
- Experience of 2-4 years in Soft services/facilities/hotel housekeeping
- Able to adapt in a fast-paced working environment and versatile in meeting client changing needs and requirements
- Proficient in MS Office suite
- Excellent communication verbal and written.
MAJOR RESPONSIBILITIES
- Assigns team members the duties and inspects work for conformance to prescribed standard of cleanliness
- Should have an eye for detail and the ability to effectively deal with clients, other departments and housekeeping staff
- Maintains clear, efficient communication and coordination with engineering and front of the house teams
- Inventories cleaning supplies and ordering to ensure adequate supplies
- Coordination with vendor partners and investigates concerns regarding housekeeping service and equipment, and takes corrective action
- Ensures proper key control procedures are utilised by the staff
- Co-ordinate with vendors e.g.: Pest control, Horticulture, Floor maintenance, Facade maintenance
- Submit requests for repair and periodic maintenance of cleaning equipment s
- Schedule and complete all PPM works and also audit the works completed by vendors with AMC contracts
Sound Like youTo apply you need to be:
Transforming to the Workplace Team of the future
- Commitment to deliver the best level of service every time through obsessive level of attention detail
- Ensures resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workplace Experience team to allow for onward sharing with LOBs
- Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workplace
Operations Management
- Functional operational control to deliver excellence every time
- Implement service tasks, procedures and policies and measure performance
- Review and spot-check suppliers/service providers performance to ensure contractual obligations are delivered
- Understand the operational technical requirements of the site and ensure that current contracts are maintained to provide necessary supplies and services
- Provide comprehensive workplace management for the office premises
- Implement and manage the change control process
- Resolve users complaints and concerns with solutions and follow up
- Be able to resolve problems or improve operations
- Implementation of service task, procedures and policies
- Prepare risk assessments for self-delivery
- Assist with critical out-of-hours issues participate as a key team member in responses to emergency situations
- Report building incident following with set escalation channels with measures and solutions
- Responsible for monitoring and managing staff performance with criteria set in Individual Performance Management
- Coordinate, manage and oversee vendors to perform a wide range of workplace-related services
- Ensure service deliverables meet SLAs and KPIs
- Work with all related parties on timely delivery of all services
- Ensuring up to date information on Client s Property Services SharePoint
- When necessary raise risks to Workplace Experience Site Lead for further investigation
- Continuous Improvement implementation
- Cost saving mind-set that drives value for service as every level
- Conduct data analysis report when necessary
- Support with critical out-of-hours issues participate as a key team member in responses to emergency situations
- Resets back to agreed format, including owning Clear Deck policy / Lost property process enactment and associated reporting to Workplace Experience team to allow for onward sharing with LOBs
- Proactive checks to agreed schedule, reviewing ping reports from with a proportion after business hours so Occupants come back to refreshed and clean workplace
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
Location:
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If this job description resonates with you, we encourage you to apply, even if you don t meet all the requirements. We re interested in getting to know you and what you bring to the table!
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .
For additional details please see our career site pages for each country.
For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here .
Jones Lang LaSalle ( JLL ) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may contact us at Accommodation Requests . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Delivery Coordinator roles with real interview advice
What people at JLL are saying
Delivery Coordinator salary at JLL
reported by
1
employee
with 9
years exp.
₹5
L/yr - ₹6.4
L/yr
100%
more
than the average Delivery Coordinator Salary in India
View more details
What JLL employees are saying about work life
based on 4.8k employees
Flexible timing
Monday to Saturday
No travel
Day Shift
JLL Benefits
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JLL Bangalore / Bengaluru Office Location
Bengaluru Office
JLL Bangalore, Level 3, Concorde, UB City, 24, Vittal Mallya Road, KG Halli, D' Souza Layout, Ashok Nagar
Bengaluru
Karnataka 560001
Karnataka 560001
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