Specialist, I&A Hub

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you ve got deep experience in commercial real estate, skilled trades or technology, or you re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

JLL Business Services - Specialist - Insights & Analysis (I&A) Hub

JLL supports the Whole You, personally and professionally

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you ve got deep experience in commercial real estate, skilled trades, and technology, or you re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Specialist will be part of a growing team of Researchers who will monitor country/city real estate markets across various property sectors and industries. The Specialist will contribute to best-in-class research that differentiates JLL and provides a competitive advantage in the marketplace. The individual will assist the Team Manager in providing strategic oversight and guidance to the Insights & Analysis team. This is a strategic role with a high degree of stakeholder engagement, process & project management, adherence to quality standards, focus on automation and team development.

The Specialist will possess knowledge and skills to effectively connect quality data to insight development for JLL businesses and clients.

What this job involves:

CRE Domain Knowledge: Possess strong domain and functional knowledge of the Commercial Real Estate (CRE) industry, including property and industry sectors. Knowledge of capital markets and occupier markets a plus.

Project Management: Oversee the planning and execution of research projects, ensuring that they are completed on time, within scope, and as per stakeholder requirements.

Monitor and ensure adherence to agreed KPIs, service levels and delivery standards.

Ensure teams adherence to turnaround time and accuracy of activities undertaken by I&A Hub.

Ensure adherence to workflow processes and refine as needed.

Research Design: Work with the Team Manager to guide the team in developing research methodologies and strategies that address the specific needs of different projects. This includes selecting appropriate data sources, tools, and techniques.

Knowledge Development: Share research & industry best practices and knowledge within the team to upskill the team. Focus on building Commercial Real Estate knowledge within the team. Seek feedback from stakeholders on the work completed so that newer learnings could be implemented on future projects.

Quality Assurance: Manage quality control processes along with the Team Manager to ensure the reliability and validity of research findings. Regularly conduct quality checks and validate research outputs.

Operational Excellence: Work with the team to identify avenues for automation and efficiency gains on both research projects and team related operational activities. Implement best practices and innovations to enhance the effectiveness & efficiency of the research process. Work with the Team Lead towards achieving tangible FTE/manhours savings.

Stakeholder Management: Act as the point of contact for stakeholders along with the individual team members, understanding their needs and ensuring the research aligns with their expectations and requirements. Ensure all new projects are onboarded and executed effectively, as per expectations and within agreed timelines.

Clear & Periodic Communication: Maintain clear and timely communication with all stakeholders. Ensure that team shares periodic project updates and adheres to project timelines.

Strategic Input: Work with Team Manager and contribute to the strategic planning of the research agenda, aligning it with organizational goals and vision of the Research Leadership.

Risk Management: Work with the Team Manager in identifying potential risks in the research process, develop and implement mitigation strategies.

Desired Skills:

• A minimum of 4 years of experience in commercial real estate / property research.
• Experience of analyzing property sector and / or industry sectors and producing quality outputs.
• Digitally literate and innovative, with advanced experience of Microsoft Word, Excel and PowerPoint
• Organized, methodical and proactive, with strong ability to multitask, be resilient and effectively manage time and workload independently.
• Strong analytical skills and ability to comprehend and interpret data.
• Experience in leading a cross functional and/or multi-sector team.
• Strong quantitative skillset, including Excel skills, with ability to identify new insights and trends through data analytics.
• Excellent people management and stakeholder engagement skills, with strong operations skills to assess and solution for multiple and competing demands from different areas of the Research organization.
• Effective written and oral communication skills in English.

Research at JLL:

With a team of 500 dedicated researchers and consultants around the world, JLL s investigative work covers all key markets and creates the data and insights that help fuel intelligence, ideas and solutions for our business and clients. In almost five decades of research in real estate, what has kept us as leaders of the league tables has been our insistence on quality, our forward-thinking mentality, the collegiate approaches of our teams across borders, and the curiosity and analytical skills of our people.

Location:

If this job description resonates with you, we encourage you to apply even if you don t meet all of the requirements. We re interested in getting to know you and what you bring to the table!

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