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27 Pretium Partners Jobs
Team Lead Loan Resolution
9-10 years
₹ 9.5 - 9.98L/yr (AmbitionBox estimate)
This is an estimate of the average salary range for this
position. It has not been reviewed by the company, and
the actual salary may differ.
Bangalore / Bengaluru
1 vacancy
Team Lead Loan Resolution
Pretium Partners
posted 2d ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
1. Measures and documents staff performance, tracks time and attendance, and responsible for providing monthly and annual reviews.
2. Takes and resolves escalated calls/complaints.
3. Provides coaching regarding quality assurance and creates associate remediation plans when staff is performing below expectations.
4. Responsible for new hire and on-going associate training.
5. Provides recommendations for procedural changes and improvements as they pertain to the department.
6. Responds to investor inquires and assisting staff when incoming and outbound calls when required.
7. Assist manager with monitoring reports to ensure department and investor metrics are met.
8. Assist manager with determining the team s daily activities and ensuring associates are fully engaged throughout the day.
9. Participates in presentations for investors, rating agencies, and other servicing platform visitors.
10. Clearly communicates strategies to team members and other stakeholders.
Stakeholder Management
1. Participates in presentations for investors, rating agencies, and other servicing platform visitors.
Governance & Compliance
1. Establish proper records, approvals, documentation, and audit trails for all transactions.
2. Ensure adherence to the implementation of effective governance, compliance, and risk management frameworks.
3. Manage issues to mitigate impact and risk by early detection of risk items & active team involvement
Key Result Areas
1. Carries out supervisory responsibilities in accordance with the organization s policies and applicable laws. Responsibilities include interviewing, hiring, training, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, addressing complaints and resolving problems.
2. Support in improving existing processes and automation of established processes & procedures
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Team Lead roles with real interview advice
What people at Pretium Partners are saying
Team Lead salary at Pretium Partners
reported by
2
employees
with 9-10
years exp.
₹8.8
L/yr - ₹11.2
L/yr
14%
more
than the average Team Lead Salary in India
View more details
What Pretium Partners employees are saying about work life
based on 14 employees
Strict timing
Monday to Friday
No travel
Day Shift
Pretium Partners Benefits
View more benefits
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