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297 JLL Jobs
Technical Manager
JLL
posted 7hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
You ll play a pivotal role in helping our clients achieve their Operational goals. As you tend to our clients best interests, so should you represent ours by being on the lookout for opportunities to cross-sell our other services. Collecting fees from clients and tracking outstanding payments also fall on your shoulders.
Staying at the forefront of operational excellence
You ll be the main visionary and strategist for our regional plans. As such, you must understand the clients business needs inside and out. You ll be the go-to person for the overall operations in SOUTH 2 taking charge of all the resources including technology, managing team and standard operating procedures needed to run the operations smoothly and seamlessly.
Strategic Planning
- Strategic review of service and supply contracts to determine value for the SOUTH 2 Region. Renegotiation and tendering where necessary in accordance with agreed client procurement guidelines.
- Benchmarking of services will be required across properties within the country as well as across the SOUTH 2.
Engineering Operations
- Benchmarking of engineering services will be required across properties within the country as well as across the SOUTH 2.
- You will be responsible to manage complete engineering operations across SOUTH 2
Regional Facilities Operations
- Remotely manage all client sites in SOUTH 2 and ensure support on mitigation of risks / issues working with the site FMs and teams.
- Ensure proper management all service contracts, Team management including inspections and quality management of service delivery
- Implementing a comprehensive energy management program
- Developing and implementing operational procedures and performance measures to ensure simplification and accuracy of work methods and reliability of systems.
- Ensuring an adequate supply of materials and service for the proper operation of the facilities and enter into supply and service contracts as approved by client.
- Assisting with the preparations of strategic plans, budgets, and client reports, including financial reconciliation for service contract accounts.
- Ensure that the tender documentation; evaluation of tenders; preparation of contracts takes place in accordance with the client standards.
- Develop and implement a Preventive and Planned Maintenance program to minimize maintenance, repair and replacement costs together with minimizing the risk.
- Develop and implement risk management system which identifies major property risks including occupational health and safety, fire safety and essential services and environmental
- Inform client of all statutory notices, requirements and regulations from Government, Statutory Boards or other authorities in relation to the Properties.
Occupant Services
Ensuring quality occupant service. Specific duties may include:
- Ensure that the team closely liaises with the Helpdesk operation to ensure service standards are maintained
- Evaluating service response time and analysing occupant service request trends and suggestions
- Ensure feedback from client sessions is recorded and auctioned to the satisfaction of the end user.
- Recommending continuous quality improvement practices across the SOUTH 2. Ensure initiatives in one country/ SOUTH 2 are followed up in the other parts of the region to maximize benefits for client.
- To co-ordinate and monitoring the contractor management program
- Manage the complete engineering services for South 2 and ensure timely reporting, updating , Incident management protocol, technology initiatives , MMR,QBR reporting
- Ensure all PPMs are complete as per calendar and associated reports
- Ensure that risk management is timely assessed and reported
- Work with Account Engineering Lead to align on standardisation .
Data Management, Policies & Procedures & Audit:
- Ensure data integrity of all systems across the SOUTH 2 and audit data from time to time
- Ensure consistency of SOUTH 2 policies & procedures with constant updating.
Training:
- Ensure the team is well trained on all facilities policies and procedures. Working closely with the senior Account team, devise new and innovative methods of learning built around skill development, leadership and succession planning
- Assign buddies for new team members to ensure teamwork, consistency & rationalization of the team
Profitability/ Savings Initiatives :
- Achieve or exceed profit targets and ensure effective, efficient and economic operation of assigned responsibilities.
- Develop initiatives and strategies that lead to cost savings and eventual profitability of the account. Contribute to global initiatives and take a leading role as required.
Customer Service / Client Relationships:
- Pro-actively develop and manage client / business unit relationships ensuring that the expected service levels are achieved across the AMEA.
- To lead by example and groom the team in achieving maximum client satisfaction level
Reporting:
- Ensure and complete periodic reporting to meet client expectations and internal requirements regionally and globally.
- Ensure that the team delivers meaningful inputs across the AMEA in the development of monthly management reports.
Internal Management Systems :
- Assist in the budgeting and forecasting process and provide portfolio data to the Regional Finance Manager and/or the Regional Account Director
- Implement, comply with and audit all internal management systems, in particular, quality assurance.
Leadership / Staff Management:
- Actively encourage an environment that supports teamwork, co-operation & performance excellence across the AMEA within the account team
- Act as manager and a coach for the team ensuring high staff morale, trust and work ethics.
- As part of the senior management team, ensure there is total teamwork across the region across various functions within the account.
Employment Type: Full Time, Permanent
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What people at JLL are saying
Rating based on 27 Technical Manager
reviews
Anonymous · Construction & Site Engineering
in Mumbai
Likes
1)Professional team member 2)They hired on the basis of good knowledge only 3)Company taking care of employee 4)FNF got within timeline 5)HR team replied on every query
- Skill development - Good
+4 more
Dislikes
1)You will not get salary hike every year this is very weak point of this organization .
Technical Manager salary at JLL
reported by
103
employees
with 6-17
years exp.
₹5.3
L/yr - ₹14
L/yr
63%
less
than the average Technical Manager Salary in India
View more details
What JLL employees are saying about work life
based on 4.8k employees
Flexible timing
Monday to Saturday
No travel
Day Shift
JLL Benefits
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