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2 Jetways Travels Jobs

Customer Relationship Manager

5-10 years

₹ 4 - 8L/yr

Mumbai

1 vacancy

Customer Relationship Manager

Jetways Travels

posted 36min ago

Job Description

Roles and Responsibilities

  • Responsible for rolling out and nurturing global and local accounts along with acquisition of new business.
  • Responsible for client retention and leading strategic initiatives that influence business growth and profitability
  • Settle all the customer disputes in a professional and pleasant manner.
  • Conduct weekly/monthly calls with the client involving our internal stakeholders from different departments.
  • Responsible for generating Revenues to the Organization by Cross selling, Up selling and negotiating while renewal of agreements.
  • Engaging with clients at different levels to maintain strong relationship
  • Assist clients in negotiating corporate deals with airlines.
  • Prepare regular Cost Benefit Analysis report (CBA) for Corporates to check the status of their P&L.

Desired Candidate Profile

  • Master's degree in travel and tourism, hospitality business or relevant fields.
  • strong track record of working in different markets in the travel & tourism industry.
  • Strong knowledge of traveling software and procedures.
  • Skilled in Negotiation, Sales, Relationship Management, Pricing Strategy and Consulting
  • Basic computer skills and software like MS Office.
  • Excellent communication and people skills.
  • Efficient negotiation and sales skills.
  • Up to date with domestic and international travel trends.
  • Well-read on the rules and regulation of tourism.
  • Must be open to travel.




Employment Type: Full Time, Permanent

Read full job description

What people at Jetways Travels are saying

What Jetways Travels employees are saying about work life

based on 29 employees
57%
82%
47%
100%
Flexible timing
Monday to Saturday
No travel
Day Shift
View more insights

Jetways Travels Benefits

Health Insurance
Job Training
Team Outings
Free Transport
Soft Skill Training
Child care +6 more
View more benefits

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