Key Accounts Specialist

Key Responsibilities:

• Relationship Management: Develop and maintain strong relationships with key clients to ensure retention and satisfaction.
• Account Strategy: Create and implement strategic account plans tailored to each key client's needs.
• Sales Growth: Identify opportunities for growth within existing accounts and work to achieve revenue targets through upselling and cross-selling.
• Collaboration: Collaborate with cross-functional teams, including sales, marketing, and customer support, to ensure a seamless client experience.
• Market Analysis: Analyze market trends and client feedback to identify new business opportunities and competitive advantages.
• Reporting and Forecasting: Generate reports on account status, sales forecasts, and performance metrics for internal review.
• Negotiation and Delivery: Negotiate contracts and ensure timely delivery of products and services to meet client expectations.