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Apprentice, Client Support

0-1 years

Ahmedabad

1 vacancy

Apprentice, Client Support

Security and Intelligence Services (India)

posted 8d ago

Job Description

  • Professional Development: Gain hands-on experience and develop skills in client relationship management, problem-solving, and communication.
  • Industry Exposure: Learn about financial markets, enterprise-level products, and cutting-edge technologies that drive our business.
  • Career Growth: This opportunity will serve as a launching pad for a successful career within SP Global, known for its commitment to excellence in financial intelligence
Responsibilities:
  • Client Support: Assist in providing exceptional customer service to clients through various channels, including phone calls, emails, and chats. Learn to address client inquiries, resolve issues, and provide product consultations.
  • Team Collaboration: Work closely with cross-functional teams to enhance client interactions and support internal initiatives.
  • Learning Opportunities: Participate in product demonstrations, webinars, and training sessions to deepen your understanding of our platforms and client needs.
  • Knowledge Sharing: Contribute to building and updating our Knowledge Base to support ongoing learning and development within the organization.
What We re Looking For:
  • Graduate with any specializations in Finance, Accounting, Economics, or a related field.
  • Strong interpersonal skills, attention to detail, and a passion for delivering exceptional client service.
  • Proactive attitude, willingness to learn, and the ability to thrive in a collaborative environment.
  • Proficiency in verbal and written communication skills.
  • Basic hands on experience on MS-Excel.

Employment Type: Full Time, Permanent

Read full job description

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