Tech Mahindra Pune hiring For International Inbound Voice Process

Roles and Responsibilities

• Work on rotational shifts including evenings, nights, weekends, and holidays as per business requirements.
  
• Maintain accurate records of all interactions with customers using CRM software.
  
• Collaborate with team members to achieve sales targets and improve overall performance.
  
• Handle customer inquiries, resolve issues, and provide solutions in a timely and professional manner.
  
• Provide exceptional customer support to international clients through phone calls.
  

Desired Candidate Profile

• 0.6 months-5 years of experience in an International Voice Process environment.
  
• Excellent communication skills in English language (written & spoken).
  
• Ability to work effectively in a fast-paced environment with multiple priorities.
  
• Strong problem-solving skills to handle complex customer queries.
  

Relevant candidates drop their CVs on 8830048038/9284420594/8830743694(Call/WhatsApp)