Human Capital Assistant Manager (Employee Relations)

• For our Human Capital Division we are looking for a Human Capital Assistant Manager who will be responsible for assisting the human capital team in recruiting top talent and and providing our employees with an exceptional work experience

• From the moment of hire until the time they leave the organization, we want employees to be engaged in their jobs
• Our ideal candidate will be skilled in managing compensation, benefits, recognition, training, performance management and employee relations in a manner that retains staff members long-term and builds our employer brand
• We are proud of the diversity in our workforce, and our Human Capital Manager is tasked with ensuring that our company culture welcomes a diverse population and supports each person in achieving career goals within the organization
• The selected candidate will build long term employee relationships and manage resolution to specific employee needs and issues

Preferred Experience: 2-3 Years in Human Resource role preferably in B2B markets.

Preferred Education : MBA (HR) / Industrial Relations

Job Accountabilities

• Ensuring the Company s treatment of employees is consistent with its core business values and objectives.
• Partnering with both senior business stakeholders and HR teams to develop and implement Employee Relations best practices and programs.
• Handling employee complaints, managing grievance procedures and facilitating counseling in conjunction with other stakeholders.
• Investigating and resolving complex or critical employee relations issues in a timely and effective manner.
• Collating and analyzing employee feedback across all levels on a regular basis and revising people programs and policies to generate more positive outcomes.
• Participating in and/or leading projects focused on continuous improvement.
• Manages talent acquisition process, including sourcing, testing, interviewing, hiring and onboarding
• Keeps job descriptions up-to-date, accurate and compliant with the needs of the organization.
• Develops training and performance management program that ensures all employees are familiar with their job responsibilities, as well as relevant legal and safety requirements
• Creates and updates compensation strategy through market analysis and pay surveys.
• Conducts individual and group psychometric surveys and feedbacks.
• Handles investigation and resolution of employee issues, concerns and conflicts.

Preferred Skills

• Excellent communicator. You have excellent verbal and written communications.
• Quality Assurance - Acute attention to detail, follows QA processes and procedures and is consistent and accurate with their deliverables.
• Detail oriented with strong organizational, multi-tasking, time management, and project management skills, with the ability to meet tight deadlines.
• Strong computer knowledge with advanced knowledge of Excel including V lookup / Pivot charts / Data Validation / Conditional formatting, typeif, macros etc.
• Excellent project management skills, organizational skills, and the ability to collaborate productively with cross functional teams in a fast-paced environment.
• Knowledge of B2B marketing strategies and tactics and their application in a professional services organization.
• Strong interpersonal and client service skills, consultative approach to working with marketing and client service professionals at all levels.
• Highly detail oriented with superb organizational skills.
• Possess outstanding ability to learn quickly, execute swiftly and accurately.

Work Environment

Work in a home environment and or a remote location.

Ensure a quiet and calm place throughout the designated area of operational responsibility.