InfoMagnus - DevOps Practice Lead - GitHub Enterprise (10-15 yrs)

Role : DevOps/Cloud Practice Lead

InfoMagnus helps companies succeed by enabling them to build better software, together.

We're looking for a DevOps/Cloud Practice Lead to help solve some of our most challenging customer issues. This person will solve challenges with many different technologies and work closely with our customers, as well as InfoMagnus' leadership team.

Responsibilities :

- Providing technical leadership to drive delivery excellence. You will work with teams with diverse technical backgrounds to ensure our deliverables are meeting/exceeding customer expectations.

- Providing solutions to customer challenges by listening, understanding, and delivering solutions to deliver our customer requirements.

- You will work with teams across sales to ensure our solutions are meeting/exceeding our customer's expectations.

- You will work closely with your fellow team members, as well as teams across Sales to learn about additional services where we can add value to our customers

- Dive deep into the tech stack to solve high scalability, stability, and automation challenges for our customers

- Engage and Share knowledge with our technical communities, our customers, and our online communities.

- Demonstrate leadership by connecting our sales organization to the needs for understanding why customers make technical decisions in how to implement the GitHub platform

- Track and share progress for impact the team is making toward customer satisfaction and solution improvement, as well as keeping expectations honest and clear

Qualifications :

- At least 15 years' experience practicing software development and DevOps methodology

- At least 5 years' experience in customer-facing roles

- At least 5 years' experience in a technology leadership role involving cloud transformation, app modernization, architecture definition

- Experience with GitHub Enterprise (Cloud and/or Server) to deliver software

- In-depth knowledge of Dev Ops tools such as Azure Dev Ops, Jenkins, Gitlab or Go

- Great problem-solving skills around technical, product, and business questions

- Excellent verbal and written communication skills

- Collaborative and team oriented

- Able to coordinate with teams across locations and time zones

Preferred Qualifications :

- Strong skills in Shell scripting, Ruby and/or JavaScript/Typescript for scripting, development, and automation

- Familiarity with legacy version control systems, such as SVN, TFS, ClearCase, Gerrit, and others.

- Familiarity with legacy CI/CD solutions, such as Jenkins, Travis, CircleCI, GitLab, and others.

- Familiarity with legacy development security solutions, such as Snyk, Fortify, Veracode, and others.

- Comfort working with a high degree of discovery and autonomy, yet highly communicative toward our tracking and reporting objectives