Ticketing Executive

Roles and Responsibilities :

• Manage domestic and international ticket bookings for clients, ensuring timely delivery of tickets.
• Coordinate with airlines, hotels, and other travel partners to resolve any issues related to ticketing.
• Provide exceptional customer service by responding promptly to client inquiries and resolving complaints efficiently.
• Process refunds, exchanges, or cancellations as per client requirements.

Job Requirements :

• 4-5 years of experience in domestic ticketing or international ticketing.
• Strong knowledge of airline routes, schedules, and fare rules.
• Proficiency in using GDS systems (e.g., Amadeus) for booking flights.