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Customer Care Executive
Info Test Ehire Campaign
posted 16hr ago
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Job Description
Yashoda Super Speciality Hospital IS HIRING FOR CUSTOMER CARE EXECUTIVE ROLE - HYDERABAD LOCATION - APPLY NOW!!!
Roles and Responsibilities :
- Handle inbound customer calls, resolve their queries and concerns in a timely and professional manner.
- Provide accurate information to customers regarding products/services offered by the company.
- Identify opportunities to upsell/cross-sell relevant products/services based on customer needs.
- Maintain records of all interactions with customers using CRM software.
Job Requirements :
- 0-4 years of experience in BPO/Call Centre environment handling CCE (Customer Care Executive) roles.
- Excellent communication skills in English, Hindi, Telugu languages.
- Proficiency in handling inbound voice process, including inbound calls and customer service.
Employment Type: Full Time, Permanent
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