Senior Executive Client Servicing

Roles and Responsibilities:

- Lead key initiatives with stakeholders through comprehensive understanding of requirements and designing Hiring execution plans.

- The client service representative needs to call an existing client to encourage increased product usage and, if needed, arrange a meeting or demo to provide further assistance.

- Support in On Campus Drive and Recruitment.

- Needs to support on triggering assessment, coordinating for assessments.

- Initiate engagement and awareness programs with existing and potential campuses in the region.

- Collaborate closely with the sales team and clients to ensure seamless execution of campaigns and hiring activities.

- Oversee end-to-end fresher hiring campaigns for diverse clients.

- Enhance services provided to stakeholders by collecting and acting on feedback from campuses.

- Supervise and oversee walk-ins.

- Maintain MIS for various drives to assess effectiveness.

- Handle conflicting demands, meet deadlines, and prioritize effectively to deliver customer value successfully.

- Develop case studies for different on-campus and off-campus drives for clients.

- Identify process bottlenecks and propose/initiate measures to streamline them.

Desired Candidate Profile:

- MBA with a minimum of 1 Year of experience in Recruitment/Client Service/Campus Hiring

- Relevant recruitment background is advantageous (Requirement Gathering, Analysis, Implementation, and Delivery)

- Familiarity with online recruitment and experience on online portals is preferred

- Proficiency in MS Office, especially MS Excel, with proficiency in managing MIS

- Strong communication abilities

- Readiness to travel to various campus venues within and outside city locations for executing campus drives

- Quick learner with a positive demeanor and a drive to excel in customer-centric roles