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Client Servicing Executive
Storm Communications
posted 17d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Storm Communications is looking for Client Servicing Executive to join our dynamic team and embark on a rewarding career journey
- Client Relationship Management: Build strong and positive relationships with clients, serving as the main point of contact and fostering trust and rapport
- Needs Assessment: Understand client requirements, objectives, and challenges to provide tailored solutions and services
- Communication: Communicate effectively with clients to convey information, updates, and responses to inquiries promptly and professionally
- Problem Solving: Address client concerns, resolve issues, and provide solutions to ensure client satisfaction
- Project Coordination: Coordinate and manage projects, ensuring that timelines, deliverables, and expectations are met
- Client Feedback: Gather feedback from clients, analyze their preferences, and use the insights to improve services and offerings
- Upselling and Cross-Selling: Identify opportunities for upselling additional products or services that align with client needs
- Reporting: Prepare and present regular reports on key metrics, performance, and project status to clients and management
- Client Retention: Focus on retaining existing clients by providing exceptional service and addressing their evolving needs
Employment Type: Full Time, Permanent
Read full job description What people at Storm Communications are saying
What Storm Communications employees are saying about work life
based on 5 employees
Flexible timing
Monday to Saturday
Within country
Day Shift
Storm Communications Benefits
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