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152 Infinite Computer Solutions Jobs

Service Desk Associate

0-1 years

₹ 3.5 - 4.5L/yr

Visakhapatnam, Bangalore / Bengaluru

5 vacancies

Service Desk Associate

Infinite Computer Solutions

posted 7d ago

Job Role Insights

Flexible timing

Job Description

Role:-

  • Work Location:-Bangalore or Vizag ONLY
  • Shift:- Rotational (Night Shift)
  • Working Days:-5 days a week
  • Eligibility
  • Students graduating in 2022/2023/2024
  • Qualification
  • Any Degree
  • CTC:- 3.5-4.5LPA
  • Job Onboarding Phases
  • Phase 1: Paid Probationary Period (21K for 3 months )
  • Phase 2: Post Probationary period, Full-Time Role as Associate Support Engineer (CTC between 3.5 to 4.5 LPA based on qualifications)

  • Service Bond: - 2 year (If broken 2 Lakh Penalty)


  1. Key Responsibilities
  • Serve as the first point of contact for user technical assistance.
  • Respond to user inquiries via phone, email, and chat.
  • Troubleshoot and resolve basic hardware, software, and network issues.
  • Create and manage support tickets with accurate documentation.
  • Provide guidance on IT procedures and best practices.
  • Escalate complex issues to senior IT teams.
  • Assist with IT equipment setup, configuration, and installation.
  • Follow up with users to ensure resolution and satisfaction.
  • Maintain professionalism and deliver high-quality customer service.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Service Desk Associate roles with real interview advice

Top Infinite Computer Solutions Service Desk Associate Interview Questions

Q1. Which library do you use to automate tasks in aws?
Q2. in which layer the Ip address is working on if it working on L3 so how can we assisgn an Ip address on Layer 2 Switch descibe in the details ... read more
Q3. what is the OSI model and describe about the each and every layer of that layer function and functionality?
View all 86 questions

What people at Infinite Computer Solutions are saying

Service Desk Associate salary at Infinite Computer Solutions

reported by 2 employees
₹4 L/yr - ₹5.1 L/yr
14% more than the average Service Desk Associate Salary in India
View more details

What Infinite Computer Solutions employees are saying about work life

based on 1.5k employees
73%
85%
67%
69%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Infinite Computer Solutions Benefits

Submitted by Company
Health & Insurance
Financial Benefits
Professional Support & Learning
Office Perks
Time Off
Submitted by Employees
Health Insurance
Work From Home
Team Outings
Cafeteria
Soft Skill Training
Job Training +6 more
View more benefits

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Infinite Computer Solutions Bangalore / Bengaluru Office Locations

View all
Bangalore / Bengaluru, Karnataka Office
157, EPIP Zone, Phase 2, Kundalahalli, Whitefield, KA 560066 Bangalore / Bengaluru, Karnataka
Bangalore / Bengaluru, Karnataka Office
GEIPL-SEZ, Global Axis, Block 2(A1), EPIP, Whitefield, KA 560066 Bangalore / Bengaluru, Karnataka

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