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Indira Gandhi International Airport

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3.9

based on 236 Reviews

172 Indira Gandhi International Airport Jobs

Junior Manager - Landside Operations

DELHI INTERNATIONAL AIRPORT PRIVATE LIMITED

3.9

based on 236 Reviews

10-15 years

Nagpur

1 vacancy

Junior Manager - Landside Operations

Indira Gandhi International Airport

posted 2d ago

Job Role Insights

Fixed timing

Key skills for the job

Housekeeping Customer Service Computer Networking Operations Hospitality Inventory Management

+ 4 more

Job Description

To monitor the Landside Operations, round the clock at Landside premise of the airport and other building / infrastructure, in terms of serviceability, cleanliness and passenger facilitation so as to ensure smooth operations, effective emergency response, enhance passenger s travel experience and adherence to all SOPs including safety standards resulting in safe and memorable passenger journey by providing world class customer service. Document daily operational functions and provide the required MIS in close coordination with stakeholders and regulatory agencies.

ORGANISATION CHART

Head - Terminal Ops & CFL, Pax Experience & Landslide Jr. Manager - Landslide

KEY ACCOUNTABILITIES

Accountabilities Performance Indicators To prepare Performance Management score card for respective Key Accounts of the Service Providers and monitor and plan action on improvement. MIS Reports To manage, monitor and supervision of all the agencies working at landside and housekeeping service provider for their routine and periodic services, including inspecting, checking, sampling and testing of all materials and workmanship to comply with the GNIAL requirements. MIS Reports

EXTERNAL INTERACTIONS

Coordinate with various Concessioners / Retailers, Stakeholders at GNIAL for upkeep the Airport Landside cleanliness & Ambience Standards
Coordinate with Vendors & Agencies for daily operational supplies
Coordinate with various regulatory and government agencies such as Police, CISF, State protocol, Environment team, etc
All outsourced vendors directly and in directly reporting to landside ops for operational works

INTERNAL INTERACTIONS

Inter department coordination with all operation departments such as
Terminal Ops,
EHS,
Safety,
Commercial,
Security,
Projects,
Airside,
ARFF,
AOCC,
Quality
Horticulture

FINANCIAL DIMENSIONS

Consumables expense
Maintenance of roads, signage, horticulture, assets at lineside by ensuring time Periodic maintenance and cleaning

OTHER DIMENSIONS

Managing performance of Contract/outsourced staff.
Operations expert
Interaction with Multi-dimensional stakeholders with appropriate grace, humility and teamwork
Inventory Management

EDUCATION QUALIFICATIONS

Graduate in any discipline.
Work Experience of 10+ years in Govt. organization with excellent networking skills.
Should possess good knowledge in software application development.

RELEVANT EXPERIENCE

6-8 years in Hospitality-Hotel / MNC / Airlines / Airports.

COMPETENCIES

Entrepreneurship
Capability Building
Social Awareness
Planning & Decision Making
Execution & Results
Strategic Orientation
Problem Solving & Analytical Thinking
Networking
Personal Effectiveness
Teamwork & Interpersonal influence
Stakeholder Focus

Employment Type: Full Time, Permanent

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What people at Indira Gandhi International Airport are saying

2.8

Rating based on 8 Junior Manager reviews

Anonymous · Aviation & Aerospace in Hyderabad / Secunderabad

Likes

Job security and on time salary

Job security - Good

Dislikes

Appraisal policy is not clear Promotions are based on point system, means minimum 4 yrs waiting period for any promotion also depend on the post, must go under interview process HR misleads new joiners, No clear description about deduction and take home salary, they cheat with the new joiners