Assistant Manager- HR Operations (Shared Services)

Key Responsibilities

Operational Management

- Supervise HR Shared Services team members, providing guidance and support.

- Ensure timely and accurate resolution of HR-related queries and transactions.

- Manage HR data and reporting, maintaining data integrity and confidentiality.

- Develop and implement process improvements to enhance efficiency and effectiveness.

HR Service Delivery

- Provide HR advice and guidance to stakeholders.

- Manage onboarding & employee life cycle events.

- Coordinate benefits administration and other HR programs.

- Ensure compliance with HR policies, procedures, and regulatory requirements.

Project Management

- Assist in implementing HR projects and initiatives.

- Collaborate with HR Business Partners and other stakeholders.

- Analyze data and provide insights to inform HR decision-making.

Relationship Management

- Build strong relationships with employees, managers, and stakeholders.

- Foster partnerships with HR Business Partners, Recruitment, and other HR functions.

- Communicate HR policies, procedures, and changes to stakeholders.

Other Responsibilities

- Participate in HR-related projects and initiatives.

- Develop and maintain HR procedures, guidelines, and documentation.

- Conduct training sessions and workshops as needed.

- Perform ad-hoc tasks and special projects as assigned.