Manager/Senior Associate - Content & Instruction Designer

About ISDM

The Indian School of Development Management pioneers a transformative approach to management, envisioning a world that is just, equitable, and sustainable . Established in 2016, it serves as a foundational hub for cultivating a robust ecosystem and a cadre of skilled professionals dedicated to advancing social change globally.

Driven by the conviction that the social sector plays a pivotal role in addressing humanitys most pressing challenges, the school operates on the premise that effective management is essential for achieving significant impact. By nurturing talent in Development Management tailored to the unique needs of the social sector, the school aims to catalyze sustainable socio-economic and ecological progress on a large scale.

Recognizing the power of institutions to shape professional ecosystems, the school aims to establish itself as a beacon of excellence in higher education. Through this, it seeks to lay the groundwork for a thriving community of practitioners dedicated to driving positive change in society.

Over the past seven years, the Indian School of Development Management (ISDM) has garnered validation, support, and funding from esteemed individuals and organizations. While numerous programs worldwide aim to cultivate management capabilities for the social sector, they often reside within larger university ecosystems or business schools, where they may receive lesser attention compared to mainstream programs. ISDM stands out as the sole institution globally dedicated to fostering a comprehensive ecosystem for Development Management, focusing on pioneering work in critical areas.

ISDMs initiatives encompass:

1. Knowledge Creation: Establishing a Global Knowledge Hub to create, disseminate, and institutionalize contextual knowledge on building, leading, and managing social purpose organizations, networks, and platforms.
2. Talent Nurturing: Offering the Post Graduate Program in Development Management (PGP-DM) to attract and develop top-tier talent capable of addressing management challenges within the sector.
3. Capacity Building: Providing Strategic Capacity Building programs to enhance individual and institutional capacities in development management, thereby fostering sustainable and scalable social impact.

ISDM has successfully completed its Proof of Concept Phase and is now set for expansion over the next five years. Key achievements include high placement rates for PGP-DM graduates and plans for increased batch sizes, a new campus, international partnerships, and accreditation. The institute is also conducting research and establishing Centers of Excellence in various areas of social impact. Additionally, it offers programs for professionals and resources for grassroots organizations. Know more at www.isdm.org.in .

ISDM invites individuals who share its vision to join in creating a dynamic, catalytic ecosystem and positioning India as a thought leader in Development Management, ultimately enabling sustainable social impact at scale.

About Strategic Capacity Building (SCB)

Strategic Capacity Building (SCB) at ISDM began with a view that while the 1-year PGP is impacting fresh graduates and young professionals, Body of Knowledge is focused on curating and building knowledge, there is a great need to work with the mid and senior management and leadership in the sector today, to be able to evangelize the change we want to see and build the society we envision.

SCB engages with key stakeholders such as CSRs, Foundations, NGOs, Intermediaries, Collaboratives, Government, Development Professionals, Volunteers, Social Entrepreneurs through:

• Open programs for key stakeholders to catalyze social sector leadership such as Executive Development Programs for mid-senior professionals, Nation Building Programs targeting groups such as CXOs, Women Leaders, etc.
• Custom Learning Organization Development solutions which aligns with strategic goals of the organizations
• Digital solutions to drive collective collaborative learning
• Advisory services for Impact Assessment to evaluate the effectiveness and significance of changes made on people and planet through programs and projects.

About the Role

We are seeking a dynamic and experienced Content Development Manager to design, develop, and deliver impactful learning content that builds the capacities of professionals and organizations in the Indian social sector. This role involves creating engaging, contextually relevant, and learner-centric content for diverse formats and audiences, enabling transformative learning experiences.

Key Responsibilities

Content Design and Development (Intermediate-Advanced)

• Develop high-quality learning materials, including e-learning modules, facilitator guides, case studies, assessments, and other resources tailored to the Indian social sector context.
• Translate complex concepts into accessible and engaging learning content, ensuring alignment with adult learning principles.
• Collaborate with subject matter experts (SMEs) to co-create content that is evidence-based, actionable, and aligned with organizational objectives.

Curriculum and Learning Pathway Development (Intermediate)

• Assist in designing comprehensive learning journeys for social sector professionals, focusing on leadership, management, and programmatic skills.
• Create content frameworks and learning objectives for training programs, ensuring scalability and adaptability.
• Map content to learner needs, organizational goals, and thematic areas such as gender, livelihoods, health, education, and climate.

Writing and Editing for Learning (Intermediate)

• Develop concise, engaging, and learner-friendly content for diverse formats, including manuals, workbooks, videos, and digital modules.
• Edit and proofread learning content to ensure clarity, accuracy, and consistency.
• Customize language, tone, and format for different learner profiles (e.g., grassroots workers, mid-level managers, and senior leaders).

Collaboration with Stakeholders (Intermediate)

• Work closely with facilitators, trainers, program teams, and external vendors to design and implement learning solutions.
• Coordinate with instructional designers and multimedia teams to integrate visual and interactive elements into the content.
• Facilitate workshops or sessions to test and refine content based on learner feedback.

Research and Contextualization (Advanced)

• Conduct in-depth research to ensure learning content is relevant, inclusive, and reflective of the realities of the Indian social sector.
• Analyze trends in capacity building and LD to innovate and update content.
• Benchmark learning programs against global and national best practices.

Content Performance Tracking and Feedback (Basic)

• Monitor and analyze the effectiveness of learning content through feedback surveys, pre/post-training assessments, and learner engagement metrics.
• Use data insights to refine and improve content quality and delivery.
• Maintain records of content performance and learner outcomes for reporting purposes.

Content Governance and Management (Intermediate)

• Ensure all content aligns with organizational standards, copyright laws, and ethical storytelling practices.
• Maintain an organized repository of learning materials for easy access and reuse.
• Regularly review and update content to ensure it remains current and relevant.

Technology for Learning Management (Intermediate)

• Utilize Learning Management Systems (LMS) (e.g., Moodle, Blackboard, or similar) for content hosting, tracking, and reporting.
• Work with content creation tools (e.g., Articulate 360, Canva, Adobe Captivate, or Rise) to develop e-learning modules and multimedia content.
• Leverage collaboration tools (e.g., Microsoft Teams, Slack, Trello) to streamline content development projects.

Educational Qualifications and Experience Required

• Bachelor s or Master s degree in Instructional Design, Education, Communications, Development Studies, or related fields.
• 8-9 years of experience in LD content development, preferably in the social sector or capacity-building organizations.

Technical Expertise

• Strong knowledge of instructional design principles and adult learning theories.
• Proficiency in e-learning platforms and authoring tools (e.g., Moodle, Articulate, or similar).
• Basic understanding of video production, gamification, or AR/VR for learning is a plus.

Sector Knowledge

• Understanding of the Indian social sector, including key challenges, stakeholder dynamics, and themes like health, education, and livelihoods.
• Awareness of capacity-building needs for Social Purpose Organizations (SPOs) and grassroots professionals.

Soft Skills

• Excellent communication and storytelling skills to craft learner-centric content.
• Strong interpersonal and project management skills to handle multiple stakeholders and timelines.
• Ability to balance creativity with strategic alignment to organizational goals.

Performance Metrics

• Quality and learner engagement with content developed (e.g., assessments, feedback scores).
• Timely delivery of learning content across programs and initiatives.
• Contribution to program outcomes such as increased learner capacity, adoption of concepts, and post-training impact.
• Innovation and contextual relevance in content creation.

Why Join Us

• Work with a purpose-driven team dedicated to strengthening the Indian social sector.
• Opportunity to design transformative learning experiences that build leadership and management capacity in SPOs.
• Exposure to innovative, scalable approaches to capacity building in a rapidly evolving sector.

Remuneration for this role will be commensurate with qualifications experience. To learn more about us and apply, check out isdm.org.in/careers.

ISDM is an equal-opportunity organization with a particular emphasis on affirmative action. The culture of the organization is one of professionalism while also one that greatly values relationships.