Community Manager (Parenting)

Community Manager (Parenting) at iMumz will play a vital role in fostering engagement, managing events and programs, and contributing to the overall health of the community environment. You'll be responsible for supporting the execution of community initiatives, managing member interactions, and ensuring a thriving and positive online space for our users

About The Company. iMumz is dedicated to creating a healthier and smarter future generation by providing lifestyle guidance to pregnant couples and new parents. We cater to the health and well-being needs of pregnant mothers, offering a range of services including yoga, meditation, nutrition, baby bonding, and Garbh Sanskar. To date, approximately 12 lakh couples have received guidance through the iMumz app and our coaching services. Recognized by the Hon'ble Prime Minister of the country, acknowledged as one of the top 10 innovative apps in India by Google, and featured on Shark Tank, iMumz is at the forefront of revolutionizing prenatal and postnatal care

Key Responsibilities. Community Engagement: Develop and implement strategies to increase user engagement, satisfaction, and community growth. This includes creating high-quality content, responding to member inquiries, and facilitating discussions

Event & Program Management: Manage and coordinate all community events, workshops, and programs. This involves planning logistics, promoting the events, and ensuring a smooth and successful experience for participants

Community Building: Build and maintain strong relationships with community members. Identify key players, facilitate collaborations, and foster a sense of belonging within the community

Feedback & Insights: Collect and analyze community feedback to identify issues, trends, and opportunities for improvement. Report key findings to the Community Lead

Content & Social Media: Assist with content creation for the community platform and social media channels

Community Monitoring: Monitor online conversations and address any concerns or conflicts in a timely and professional manner

Reporting: Contribute to reporting efforts by providing data and insights on community engagement metrics

Skills And Qualifications. Experience in community management, preferably within a social media or online community setting

Strong interpersonal and communication skills, with the ability to connect with a diverse audience

Excellent organizational skills with the ability to manage multiple projects simultaneously

Proficiency in using social media platforms and other online community tools

Demonstrated ability to create engaging content

High emotional intelligence with a knack for empathy and fostering positive interactions

A passion for customer engagement and community building

Bachelor's degree in a relevant field (Communications, Marketing, Business Administration) is a plus

Personal Characteristics. Creative and resourceful, with a knack for problem-solving

Positive and solution-oriented mindset

Excellent attention to detail and a commitment to quality

Strong work ethic and the ability to work independently as well as collaboratively within a team

Brownie points if you are a parent yourself. Apply now to be a part of our mission to create a healthier future generation

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