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3.5

based on 277 Reviews

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51 Imarque Solutions Jobs

Call center Chennai - Assistant Manager

4-8 years

₹ 3.75 - 4.5L/yr

Chennai

2 vacancies

Call center Chennai - Assistant Manager

Imarque Solutions

posted 14d ago

Job Description

Jd for the Reference

Manage a team of Tele callers and support staff to drive and achieve targets as set by the business or clients.

Manage people related metrics such as shrinkage , attrition by driving employee.

Daily follow-ups on pending cases to maximize conversions

Experience in Inbound call centre operations/ KPIs

Resolving service issues impacting Portfolio.

Update feedback trails on system wherever required & sending daily reports to the concerned reporting head.

To effectively manage customer related issues

Call calibration & call quality monitoring

Relevant call centre experience must

Candidate who can speak English, Tamil along with any one regional language (Hindi/Malayalam/Telugu/Kannada)

Day shift & Rotational shift/Rotational week off


Walk-in -- Monday to Saturday (10 am to 6pm)

Contact person and details:

MAHALAKSHMI

8428688801

Venue and location

IMARQUE SOLUTIONS PRIVATE LIMITED(BPO) MaanSarovar Tower, 271A, Scheme Rd, Teynampet, Chennai, Tamil Nadu 600018 Landmark: Near Anna Arivalayam

Email: mahalakshmi.t@imarque.com



Employment Type: Full Time, Permanent

Read full job description

Prepare for Assistant Manager roles with real interview advice

People are getting interviews at Imarque Solutions through

(based on 9 Imarque Solutions interviews)
Job Portal
Walkin
Referral
Company Website
34%
22%
11%
11%
22% candidates got the interview through other sources.
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

What people at Imarque Solutions are saying

4.8
 Rating based on 3 Assistant Manager reviews

Likes

Nice atmosphere

Dislikes

No medical benefits from the date of joining( which means permanent confirmation)

Read 3 reviews

Assistant Manager salary at Imarque Solutions

reported by 10 employees with 5-14 years exp.
₹3.2 L/yr - ₹5 L/yr
46% less than the average Assistant Manager Salary in India
View more details

What Imarque Solutions employees are saying about work life

based on 277 employees
59%
67%
65%
90%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Imarque Solutions Benefits

Submitted by Company
Free Food
Health Insurance
Job Training
Soft Skill Training
Submitted by Employees
Job Training
Work From Home
Soft Skill Training
Team Outings
Free Transport
Cafeteria +6 more
View more benefits

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Imarque Solutions Chennai Office Locations

View all
Chennai, Tamil Nadu Office
Headquarter
Maan Sarovar Tower, 271A, Scheme Rd, Subbarayan Nagar, Teynampet. Chennai, Tamil Nadu
600018
Chennai, Tamil Nadu Office
Headquarter
1st floor, 9-10, Sir Thyagaraya Rd, Parthasarathi Puram, T. Nagar, Chennai, Tamil Nadu 600017 Chennai, Tamil Nadu
600017

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