IKS Health - Vice President - Value-Based Care (15-25 yrs)

About IKS Health:

IKS Health enables the enhanced delivery of exceptional healthcare for today's practicing clinicians, medical groups and health systems. Supporting healthcare providers through every function of the patient visit, IKS Health is a go-to resource for organizations looking to effectively scale, improve quality and achieve cost savings through integrated technology and forward-thinking solutions. Founded in 2007, we have grown a global workforce of 14,000 employees serving over 150,000 clinicians in many of the largest hospitals, health systems, and specialty groups in the United States.

IKS Health revitalizes the clinician-patient relationship while empowering healthcare organizations to thrive. We take on the chores of healthcare - spanning administrative, clinical, and operational burdens - so that clinicians can focus on their core purpose: delivering great care. Combining pragmatic technology and dedicated experts, our solutions enable stronger, financially sustainable enterprises. By bringing joy and purpose back to medicine, we're creating transformative value in healthcare and empowering clinicians to build healthier communities.

Vision:

Healthier Communities, Happier Clinicians, Thriving Organizations, Successful Healthcare for All.

Mission:

Our mission is to enable the efficient delivery of excellent care. We will deliver on this promise in a manner that makes it a joy for all to work with us; becoming the trusted partner that ensures financial success for our clients and healthier populations in our communities.

Our Values:

Navigate opportunities and obstacles with speed and certainty

Embed insight and capability in our people, processes and technology

Relentlessly pursue innovation and excellence

Foster human connections and collaboration

What We Do;

- Revenue Optimizations Services:Our purpose built Revenue Optimization Services reduces administrative burden, maximizes revenue and enables growth at scale while using a variable cost model. Delivered using a technology led platform we transform revenue cycle management, prevent denials, facilitate the patient-provider care journey and maximize contract utilization.

Clinical Support Solutions:

Our Clinical Support Solutions help providers deliver better clinical outcomes, more efficient care, reduce clinician burnout and lower medical costs, resulting in improved physician and patient satisfaction as well as increased enterprise value. All of this while restoring the primacy of the physician-patient relationship in the exam room & beyond.

Value Based Care:

As insurance reimbursement models move towards paying for outcomes, managing population health holistically becomes more important for provider enterprises. Our value-based care solutions allow provider enterprises to succeed across the spectrum of risk by building a patient-centric, provider-led delivery model that coordinates care across the continuum and delivers better clinical, operational and financial outcomes.

Digital Health Solutions:

Our Digital Health Solutions are a robust platform that delivers data-driven value and expertise across the care continuum. It enables provider enterprises to leverage the full potential of their technology assets by helping them build, enhance, maintain and support these critical parts of their IT infrastructure. From a Unified Data Platform to Robotic Process Automation and creating bespoke technology solutions, IKS Health's Digital Health Solutions help solve some of provider enterprises biggest challenges.

Tech Engineering:

Our Tech Engineering is dedicated to crafting cutting-edge software products and shaping digital customer experiences through our next-generation Care Enablement Platform. Our focus spans across various domains within technology, offering a diverse range of opportunities in Technical Program Management, Software & Product Engineering, Enterprise Architecture, Service Engineering, Interoperability, Test & Process Automation, Data Engineering, Data Science, BI Reporting, and Data Analytics-all hosted on the cloud. Our commitment lies in harnessing the latest advancements in technology to create solutions that transcend traditional boundaries, fostering a dynamic ecosystem where technology intersects seamlessly with healthcare to drive positive change.

10 Reasons Why You Will Have A Great Career At IKS

#WeAreIKS

Our care enablement platform enables care transformation across the patient journey.

1 We Are Mission - Driven: We enable clinicians to focus on delivering great care to their patients by enabling their clinical and administrative operations as a trusted partner.

2 We have a Bold Vision: We aim for successful healthcare for all through healthier communities, happier clinicians and thriving organizations.

3 We are Global: We have a global working culture across 3 continents.

4 We have a culture of Community!: At IKS, our communities support each other to achieve their goals in pursuit of our mission and vision.

5 We Empower Leaders: We empower leaders, celebrate success and leverage failure in our quest for excellence and innovation.

6 We Deliver Client Impact at Scale: We listen to our customers and co-create pragmatic, scalable solutions that deliver business outcomes and tangible value to clients.

7 We Are Learners At Heart: We impart knowledge and capability to embed insight in our people, processes and technology.

8 We Are Curious: We identify trends and push the boundaries of possibility to discover new avenues of innovation and excellence.

9 We Strive for Excellence: We strive to create extraordinary solutions by integrating
the best of people and technology to deliver excellence to clients.

10 We are Agile: We adopt an outside-in approach, keeping an open mind, and navigate opportunities with speed and certainty as one organization.

Position: Vice President

Grade: 5

Reporting To: Senior Vice President

Department: Value Based Services

Profile Description:

The Vice President of Value-Based Care will play a critical leadership role in advancing IKS Health's strategic goals related to value-based care initiatives. This position is responsible for developing, implementing, and optimizing value-based care programs that enhance patient outcomes, improve care coordination, and drive financial performance.

Key Responsibilities:

Process:

- Develop and lead the overall operations strategy for value-based care initiatives (in close partnership with the GM of VBC) aligned to the company's vision for innovation and continuous improvement in value-based care delivery.

- Operationalize excellence through forecasting of Revenue, Margins, Costs and Headcount for signed SOWs and manage contracts including scope creep and contract renewals.

- Spearhead teams to achieve agreed SLA / Metrics by optimal use of resources, review & execution of identified action plans & team performance reviews

- Analyze business metrics trends, potential issues & escalations, Client feedback & business strategy / goals and ideate and implement a framework addressing the same.

- Embrace escalations and identify opportunities from clients / Client Services / or market leader.

- Partner Closely with our Product and Technology teams to deploy & implement our suite of products/workflow engines to drive best operational outcomes.

- Partner with Horizontal Leaders in driving best in class revenue and cash flow outcomes for our division.

- Pursue excellence by raising the bar of engagement & delivery

- Embrace transformation of operational workflows to adapt to new business strategies, client needs and product/platform capabilities

- Collaborate with management and operations team members to develop strategic, operational, and technological solutions for improving quality, while reducing the total cost of care delivered.

- Partner with Solutions, Implementation, and Client Services teams to understand, contribute, and shape client outcomes to ensure a successful solution initiation and migration to a steady state.

- Conceptualize and execute Org level initiatives for operational / process efficiency by assessing gap to goal and reviewing

- Maintain review & improve delivery efficiency for lines of functions managed

- Identify and collaborate with the Market leaders on the new business opportunities

- Educate & drive adherence to Compliance policies & initiatives across the functions managed

People:

- Consistently Demonstrate our Values and lead by example

- Develop congenial, productive work environment & high employee satisfaction for the Org to be the employer of choice

- Partner effectively with Our L&D Org to create customized training modules to strengthen/groom the leadership.

- Create effective People Engagement strategies to deliver industry wide lowest attrition numbers.

- Maintain Work Force Retention & Satisfaction for the account

- Be able to lead own teams / people effectively & persuade them to strive for & achieve ongoing excellence & improvement across roles

- Create & take appropriate initiatives to strengthen the teams to achieve higher targets & enhance delivery through Trainings, Coaching or Performance Improvement Plans

- Identify, Coach & build succession plans for individual basis their strengths & interests. Help prepare roadmap and external interventions (training) required for them. Need to achieve this within the framework of the Company policy

- Appraise the performance provide feedback, develop action plan, monitor & review this for immediate direct reportees in predefined frequency

Client:

- Update & keep abreast on the regulations, statutory changes & any other such client market mandates /changes impacting business (IKS/ Client)

- Customer obsession to ensure high quality of service delivery and satisfaction as measured through NPS, depth of client relationships etc. must have ability to influence clients on tactical and strategic matters and be seen as a thought partner

- Travel every quarter to meet all our key Client stakeholders; drive Quarterly Business Reviews

Financial:

- Partner with our Market Leaders on achieving the revenue and growth budgets of the Multi-Specialty Division.

- Overall responsibility of meeting/exceeding EBIDTA & Margin Targets of this division

- Liaison with our Farming Organization to drive the same store sales growth strategy effectively.

- Track & effectively manage all SOW's in this cluster

Qualifications:

- Graduate in any stream is a must

- MBA preferred from a UGC/AICTE approved institute

- Lean Six Sigma Certification would be preferred

Role Prerequisites:

- An overall work experience of minimum 18+ years is a must

- A relevant experience of minimum 15+ years should be preferably in the healthcare VBC space.

- Should have an experience of managing a team size of up to 350+ members.

- Driven sustained margin growth on year on year basis

- Experienced in measuring target achievements, skills at people management, P&L / EBITDA /

Customer Satisfaction / Leadership

- Managed all aspects of Delivery including recruiting, training, career mapping, quality & operational finance

- Open to Travel Domestic & International as applicable

- Strong understanding of atleast one billing system eg: NG, EPIC, ECW, Athena etc would be preferred.

Functional Competencies:

- Team player who can work with multi-geography cross-functional teams

- Consultative conversations with CXOs

- Ability to quickly build confidence & credibility with prospects, customers and internal team members

- Strong personal communication and presentation skills

- Create and manage operational frameworks to deliver high quality of work in the field of VBC.

- Ability to lead and manage large teams and work with teams across continents

- Demonstrate ability to lead & motivate a team to achieve business goals

- Extremely high energy team player with a burning desire to succeed in fast paced environment and rapidly evolving market

- Demonstrate ability in managing client relationships

- Discuss business issues from both big picture and immediate day-to-day and use this to

- Articulate proposition, solution & partnership plans

- Demonstrate ability in managing processes at required margins.

Behavioural Competencies:

Individual:

- Accountability

- Achievement Orientation

Business:

- Business Acumen

- Decision Making

Customer:

- Customer Centricity

- Building and Leveraging Relationships

People:

- Developing Others

- Impact & Influence

- Leading Change

- Please note: The competencies highlighted above under the functional and behavioral competencies are the MUST HAVE competencies in the role and need to be mandatorily measured during the
assessments OR hiring process.