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Front Office Associate
2-5 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
Front Office Associate
Ihg Group
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Every day is different, but you ll mostly be:
- Kicking off truly memorable guest experiences with the warmest of welcomes
- Acknowledging IHG Rewards Club members and returning guests in person or over the phone
- Taking, managing, and receiving payments for guest bookings
- Making the check-in and check-out process feel swift and seamless
- Staying one step of our guests needs to anticipate requests and offer tailored recommendations
- Being our guests trusted contact - helping with everything from bill issues to restaurant recommendations
Employment Type: Full Time, Permanent
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Rating based on 6 Front Office Associate
reviews
Anonymous · Front Office & Guest Services
in Kolkata, West Bengal
I am working for holiday inn express Kolkata , working culture is good staff's are supportive of same level .
The managers are really bad in nature infront of auditor they act really well but behind the they just find their own comfort hampering all the junior staff's, they totally non supportive. They force staff to write good review regarding their hotel in online Shekhar Nigam Front office manager act more like a boss rather than a leader have zero leadership qualities
Read 6 reviewsFront Office Associate salary at Ihg Group
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