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75 Ihg Group Jobs
Associate - Front Office
3-7 years
Hyderabad / Secunderabad, Chennai
1 vacancy
Associate - Front Office
Ihg Group
posted 2mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
First impressions count. To get our guests memorable experiences off to an unforgettable start, we re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day:
Every day is different, but you ll mostly be:
Kicking off truly memorable guest experiences with the warmest of welcomes
Acknowledging IHG Rewards Club members and returning guests in person or over the phone
Taking, managing, and receiving payments for guest bookings
Making the check-in and check-out process feel swift and seamless
Staying one step of our guests needs to anticipate requests and offer tailored recommendations
Being our guests trusted contact - helping with everything from bill issues to restaurant recommendations
What We need from you:
Communication skills - guests will need to come to you with concerns as well as compliments, so you ll be easy to talk to
Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
Fluency in the local language - extra language skills would be great, but not essential
Literate and tech-savvy - you ll need a good grasp of reading, writing, basic maths and computer skills
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Front Officer roles with real interview advice
People are getting interviews at Ihg Group through
People are getting interviews through
(based on 23 Ihg Group interviews)
Referral
Company Website
Job Portal
Campus Placement
Walkin
Recruitment Consultant
34%
17%
13%
9%
9%
9%
9% candidates got the interview through other sources.
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Confidence
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High Confidence means the data is based on a large number of responses received from the candidates.
What people at Ihg Group are saying
What Ihg Group employees are saying about work life
based on 557 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Ihg Group Benefits
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